- Report: #1403720
Complaint Review: Pc supportoffice.com - Internet
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Author Confirmed
Why?
Pc supportoffice.com
Internet, USA
Phone:
1-888-220-1305 or1-888--7
Web:
pcsupportoffice.com
Categories:
Business Rating:
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Pc supportoffice.com Karan and James False about my computer. Said, you have a worm when I didn't Does not appear Internet
Aug. 25, I ordered a virus protection from Bitdefender.
I was having problem installing the program, so I called customer and explain what was happening. Customer lady transfered me to two techinal support. The two techs first names were Karen and James. I explained to them that I couldn't download the software onto my computer. Karen ran a scan on my computer and told me I had a worm and it wouldn't dowload the problem. Karan when on to tell me that the worm would have to be removed. For $249.99 he could remove the worm and download the program for me.
All along, I thought I was talking to a Bitdefender technican, eventhough this was the number given for customer sevice by Bidefender.
When I wrote Birdefender through email. Told me me they had no record of this transaction. I have all the paper work showing the price I paid and the price of the virus program. The techs put three progams on my computer one was cleaner, malware and Birdefender. Why did I need all three is my question.
I believe, I was ripped off by customer service. All along believing this was Bitdefender techs.
These are the numbers I was given by the techs.. 1-888=220-1305 or 1-888-789-0102
