- Report: #719878
Complaint Review: Piazza Acura of West Chester - West Chester Pennsylvania
Reported By:
Matts1 -
West Chester, Pennsylvania, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Piazza Acura of West Chester
1340 Wilmington Pike West Chester, 19382 Pennsylvania, United States of America
Phone:
610-395-9500
Web:
www.piazzaacuraofwestchester.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Piazza Acura of West Chester West Chester Acura Piazza Acura of West Chester - Scam Dealership - Dishonest - Awful experience West Chester, Pennsylvania
Piazza Acura of West Chester is as dishonest as they come.
West Chester Dealer scam.
When purchasing my new Acura, I went round and round with the salesman Cornelius who let me know my vehicle would be in stock and ready for me to come in and purchase on Saturday. I call in Saturday and guess who doesn't work even work the weekends? I speak to another rep who tells me my vehicle is in stock, I let him know that this better be exactly the vehicle I have requested, I get in there and they pull the bait and switch "We actually don't have a Black TSX with Navigation, we have one without ready for you!" Stupidly, I bought the car due to my own excitement which the dealership played off.
Three years later I am ready to turn my lease in, I am told by Piazza Acura that my vehicle needs a "Safety Check" before they will allow me to PURCHASE OFF LEASE. Yes that's right, they are requiring a Safety Check in order for me to buy the vehicle. Fine, I was OK with the dealer checking my car to see how much vested interest they have in it before deciding if they want to sway me to trade the car in.. but when I arrive at the dealership, another surprise, the "Safety Check" costs $102! So I'm going to pay Piazza Acura so they can decide whether they want to try to screw me more and get my trade in.
Amazing. When will dealers realize that repeat business is more important than a quick buck? I will never purchase a car from a Piazza Dealership again and neither should you.
West Chester Dealer scam.
When purchasing my new Acura, I went round and round with the salesman Cornelius who let me know my vehicle would be in stock and ready for me to come in and purchase on Saturday. I call in Saturday and guess who doesn't work even work the weekends? I speak to another rep who tells me my vehicle is in stock, I let him know that this better be exactly the vehicle I have requested, I get in there and they pull the bait and switch "We actually don't have a Black TSX with Navigation, we have one without ready for you!" Stupidly, I bought the car due to my own excitement which the dealership played off.
Three years later I am ready to turn my lease in, I am told by Piazza Acura that my vehicle needs a "Safety Check" before they will allow me to PURCHASE OFF LEASE. Yes that's right, they are requiring a Safety Check in order for me to buy the vehicle. Fine, I was OK with the dealer checking my car to see how much vested interest they have in it before deciding if they want to sway me to trade the car in.. but when I arrive at the dealership, another surprise, the "Safety Check" costs $102! So I'm going to pay Piazza Acura so they can decide whether they want to try to screw me more and get my trade in.
Amazing. When will dealers realize that repeat business is more important than a quick buck? I will never purchase a car from a Piazza Dealership again and neither should you.
