- Report: #1432883
Complaint Review: Pimsleur Approach - Internet
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Author Confirmed
Why?
Pimsleur Approach
Internet, United States
Phone:
1-800-831-5497
Web:
Pimsleur.com
Categories:
Business Rating:
(0)
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Pimsleur Approach Pimsleur, Simon & Schuster Pimsleur.com Pimsleurapproach.com Stroll Simonandschuster.com Refused to Refund When Subscription Should Have Been Canceled ACCORDING TO THEIR TERMS AND CONDITIONS Internet
FRAUDULENT. If you really want to learn a language and speak at a near-native level, don't use this crap. I never used Pimsleur language learning tools due to cost and mixed reviews. When I learned about the app I thought it might be worth it to try. I do not recommend whatsoever. I love learning languages and I highly suggest looking elsewhere for language learning. I use Gabriel Wyner's various language learning tools as well as lessons from NATIVE speakers via iTalki.
The speakers' accents aren't the worst that I've heard, but are the worst that I've heard from a "professional" company. I stopped using the app on the second day of the trial. According to their policy if you don't pay for services your subscription would be canceled. They tried to charge me 4 times and successfully processed a payment nearly a month after the original charge. When I asked for a refund and quoted their policy TRACY said that policy never mentioned when they would cancel a subscription. So they could charge you however long they feel like it. I reported the charge to my bank and am reporting the company on BBB.
