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  • Report:  #913922

Complaint Review: Pimsleur Approach - Philadelphia Pennsylvania

Reported By:
Patrick - McCaysville, Georgia, United States of America
Submitted:
Updated:

Pimsleur Approach
1600 JFK Boulevard, 3rd Floor Philadelphia, 19103 Pennsylvania, United States of America
Phone:
877-790-7602
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought an introductory offer of Spanish for $9.95 with my credit card on line.  I received the CDs and started on the introductory course but due to family medical issues was unable to continue.  Then  I received two more shipments of CD's, which I never opened, with no return address on them.   I was out of town staying with my wife who was in the hospital when the first package came.  I didn't open it and some time later I opened the box.  I was concerned because I hadn't ordered anything else.  The advertising on the internet said $9.95... period!!   Later when reviewing my credit card billing I saw a charge for $64.  Soon after I received ANOTHER box and then checked my credit card and another periodic payment of $64 was there.  I called Pimsleur and told them I didn't want the course and was sending it back, unused.  I was told that they would still charge me over $265 for the course.  I Disputed the credit card billing with Citibank and am awaiting resolution.  

This whole thing was underhanded and I didn't sign anything and if there was some hidden "gotcha" I surely didn't see it.

Pathetic.   


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