Elissa
Blomfield,#2Consumer Comment
Wed, January 13, 2010
To those of you who feel they were ripped off from this company I can understand why. I purchased a complete set of 3 stooges DVD's for my husband as a Christmas present. As you know the DVD's did not work in my machines and was told by them to play in various types of machines, which I would not do. I requested a refund and after many emails and many phone calls I did get a full refund for product and shipping to my account and was told to keep defective DVD's There are 40 DVD's and offered to give to a charity since some play and some don't.
All I can say is the do return emails and they do return phone calls. They did offer alternatives to a refund which I rejected and after 4 phone calls with Alicia in billing I did receive a refund. Keep trying and you too will prevail.
A.S
Montreal,#3Consumer Comment
Wed, December 02, 2009
Hi, I was taken by them too. The telephone number which came up on my credit card statement is:1-6477229393. The company name is What-A-Deal DVD. I fought for my money back and surprisingly I received a refund. I spoke with a lady called "Alysha Stark". Hope this helps.