- Report: #1082412
Complaint Review: PMWeb - Woburn Massachusetts
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Author Not Confirmed
Why?
PMWeb
300 Tradecenter #3960 Woburn, 01801 Massachusetts, USA
Phone:
6172077080
Web:
http://pmweb.com
Categories:
Business Rating:
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PMWeb Deceptive, False Job Ad on Craigslist Woburn Massachusetts
That company placed an ad on Craigslist for a Tech Support opening at their software company. They are a complete fraud. I found that they had someone write another ad for that same role on Craigslist and thought I should report them.
They are a company that is not really in the business of making software. They wrote this ad to deceive someone and perhaps do to that candidate what they did to me. They use a very low starting wage that they promise to increase soon after without ever following through. But the fact is they openly say that they target people that are at a financial disadvantage or are "hungry enough" that they'd tolerate abuse and low pay.
The pay isn't the only evil they do. The support organization where they bring staff is one where they do not have any management and where they do not feel obligated to have job assignments for the staff. Anyone coming into that company, particularly the Tech Support organization would destroy their career. The probability that this is a bait and switch where they'd end up in a different role is very high. They did this to me. They put me in a QA role only a few weeks after I started.
The company does several things to say that they are a swindling operation. It was founded by a reseller who at one point had off-shore engineers patch together the lowest quality software product in a hodgepodge manner that since they have been using to swindle clients. They refuse to listen to customer or fix bugs.
That company is starting a new trend in corporate America. They waste human resources, use coercion to force employees to do evil instead of getting their work done and think that if they have them by the belly, employees will tolerate this. They deliberately keep the number of staff at the Woburn office low to get around employment laws. I think that this employer is testing the limits of the conditions they create for staff and are starting a bad trend in the corporate world. The was a lot of prominence given to "food". A tyrant boss created an eccentric millionaire mystique for himself and lords it over staff when in town with free meals. Staff once gestured at me that their mouth was too full to greet me in the morning. They were earning the right to fill their through more than I was. There were comments about being able to make people that are "hungry enough" tolerate anything. One of the staff members had come off of "SNAP" vouchers. That company rounds up people that are "displaced" or that they say are "not good enough to be anywhere else", to have leverage on them. If more employers follow that direction, we will be in a new America: one where workers must give up all their rights to fill their belly.
Here is a link to their ad. Any candidate would report to someone who doesn't even have the level of intelligence to write that description. Candidates are being deceived.
http://boston.craigslist.org/gbs/tch/4050296709.html
Posting ID: 4050296709 Posted: 2013-09-06, 1:28PM EDT Updated: 2013-09-06, 1:28PM EDT
Technical Support Specialist (Woburn - 128)
We are looking for a few special individuals to join our technical staff at our growing International Project Management Software Company. We are seeking ambitious, competent and diligent workers with solid writing, math, and computer skills who can articulate their thoughts in in well-spoken English.
Please read:
• If you are an IT type: you worked on server hardware, cabling, routers, or whatever -- This is the not your position!
• You worked at the company Helpdesk, good for you, but I don't need you.
• You are a customer service type logging calls, no thank you.
What we need at our enterprise application software company are people who can take a client's call, listen to their issue(s), diagnose their perceived problem with a quickly developed mind, and provide a solution to their problem in well-articulated English. Calls can get very technical, but usually from a project management methodology perspective.
These problems range from:
1. I don't know what I'm doing, so figure it out for me, to
2. I used to be able to do this function, but now it doesn't work right, to
3. When I create this from that and such in such is supposed to happen, but it doesn't -- how do we get it to work?
Tools you would use and have some experience with:
1. A CRM system,
2. Bug tracker software,
3. Microsoft Office 2008 or later,
3. When I create this from that and such in such is supposed to happen, but it doesn't -- how do we get it to work?
Tools you would use and have some experience with:
1. A CRM system,
2. Bug tracker software,
3. Microsoft Office 2008 or later,
4. Construction industry terminology, paperwork,
5. Work within a team environment - no primadonnas!
6. If you're good, you'll also understand MSSQL 2008 R2 (or 2012);
7. Really good, you'll know SSRS and how to use it, diagnose user problems from it;
8. Really Perfect, and you'd understand the GL/Accounting and why it matters to our clients.
Our software has over 2500 features and more every few months. We support the construction industry, so if you understand what Cost Codes are, Owners vs. GC's, you will be further ahead.
Interested? Why wouldn't you be, right? This is not the normal helpdesk, customer support, techy support position, now is it? We're looking for a few smart, quick, good people who want to work in the enterprise level application space. Please mention position code 251 in your reply, and tell us why you are the perfect one for this position.
Location: Woburn - 128
Compensation: $15-$20/hr+ based on experience, plus bonuses. ½ Individual Health Ins. BCBS Pri
Principals only. Recruiters, please don't contact this job poster.
Please do not contact job poster about other services, products or commercial interests.
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If you have done the above steps and have any additional questions or any additional information you would like to add to your file, please call 877-382-4357 to speak with a counselor. When you call, please have this reference number: 48078676 to help us quickly retrieve your information.
