- Report: #595682
Complaint Review: P.O.D.S. Portable On Demand Storage - sylmar Nationwide
Reported By:
sue -
northridge, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
P.O.D.S. Portable On Demand Storage
14093 balboa bl sylmar, california sylmar, Nationwide, United States of America
Phone:
8183628988
Web:
pods.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
P.O.D.S., Portable On Demand Storage pods threw my property away on move out day sylmar, Nationwide
I had my property in storage at the PODS facility. I called to get a pick up date and close my account. I was cleaning out the POD when the door fell on my sons face and I took him to the hospital. In the mean time my helper cleared the rest out and put it behind the dumpster and to the side of it. We called the manager and left him a message that we would be back in about 10:30 a.m. to pick it up. Well the manager called my helper at 5:45 a.m. And left a message that he was going to put the stuff back in the POD and charge me till it was picked up, but when he left a message on my phone at 8:50 a.m. He said that we left a horrific mess and to call him asap. So my helper called him back at 9:36 a.m. and the man said he threw it away. And then charged $150.00 cleanup fee. Do you believe he has the gall
1 Updates & Rebuttals
Clearwater,
Florida,
U.S.A.
Florida,
U.S.A.
PODS Responds
#2REBUTTAL Owner of company
Thu, September 23, 2010
We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference.
Thank you
[email protected]
(888) 776-7637 ext. 6303
PODS Enterprises, Inc.
The Best Moving & Storage Idea Ever.
