- Report: #735832
Complaint Review: Polltext.com - Internet
Reported By:
BewareOfScam -
Garden Grove, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Polltext.com
Internet, United States of America
Phone:
877-550-5508
Web:
www.polltext.com or www.polltex.com or strategies inc or www.strategiesinc.co.uk
Categories:
Business Rating:
(0)
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Polltext.com polltex.com This company sent out SPAM text message to your mobile phone to download their free software to save battery on your mobile phone. After you download the software, they sent you another message Internet
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I received a text message from www.polltext.com or www.polltex.com on my cell phone today 6/2/11. They sent you a text message to download their free software to help save battery life on your cell phone. After you download the free software, they sent you another text message saying it cost $9.99 monthly fee and it is non-refundable. What a well plan SCAM. You have to call in or text them back to cancel the membership. Wow! I did research on their website and they don't even have a business address or where they located. I further research as to who own this website and it pop up Strategies Inc. Strategies Inc own 1,514 domain. I am sure these domains is for FISHING SCAM. Beware of these professional scam. It seem like they been around since 2007 and had change domain 26 time. I believe they are from UK. They need to be report to the FBI. I will report them to T-Mobile.
4 Updates & Rebuttals
chosmer
Las Vegas,Nevada,
United States of America
Not True
#2Consumer Comment
Sat, July 30, 2011
I am very careful about stuff like this and there was NEVER a text sent to ask me to upgrade the battery app. I too was duped into the so called "free" app ploy. This kind of practice is shameless. There should be a law against companies that do this sort of thing. People today have limited money and companies like yours have to pray on people. Makes me sick!!! I'd ask for a refund of $9.99 for the last two months but a doubt I'd get it.
Jackie E.
United States of AmericaThere was no double opt-in
#3Consumer Comment
Mon, June 27, 2011
I too fell for the *free* improve-battery ad, and never received anything else except texts which were useless. There were no additional opt-in texts, nothing sent to email, and nothing indicating there would be any future charges.
When the $9.99 appeared on my cell phone bill, I had to look up where it came from. By that time I had already cancelled the unwanted, useless texts.
I have requested, but am not optimistic, that Verizon remove the $9.99 fraudulent charge. There is nothing indicating there will be any monthly charge and I am contemplating whether or not I should pursue this further, seeing how many people have complained about this scam.
Predicto Customer Service
New York,New York,
USA
Please contact our Customer Service Deptartment
#4UPDATE Employee
Mon, June 20, 2011
We are sorry to hear about your experience. Please be aware that we at PollText take customer satisfaction very seriously and would like to address any concerns you may have. You can call us 24 hours a day, 7 days a week at 877-550-5508 so that we can resolve your inquiry; you can also contact our customer service at www.PollText.com/supportt or by sending an SMS message with the word HELP to 654654. Keep in mind, we post our toll-free customer service number on our website and include it in SMS messages we send to your cell phone.
Please note we use an industry best practice double opt-in to prevent inadvertent or fraudulent sign-ups. Please note that the battery application is free, however if you choose to upgrade the application, there is a two step process that you have to accept in order to subscribe to the service. In both steps, prior to signing up, the details along with the terms of service are explained.
We hope this addresses any concerns you may have; if not please contact us and well take care of your issues.
Sincerely,
Customer Service
PollText
BewareOfScam
Garden Grove,United States of America
Polltext AKA Strategies Inc
#5Author of original report
Thu, June 02, 2011
Hi Everyone,
I found out that this guy is from Hong Khong. See below.
Technical Contact:
Blake, Sarah @StrategiesInc.com
STRATEGIES INC.
8/F Hollywood Plaza RM 813
610 Nathan Rd.
Hong Kong, 852
Hong Kong
+36.6205559319 Fax -- +36.6205559319
Registered through:
GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name:
POLLTEX.COM
Created on:
03-Apr-02
Expires on:
03-Apr-12
Last Updated on:
17-May-11
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