- Report: #453547
Complaint Review: Precision Electronic Systems - Little Elm Texas
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Precision Electronic Systems
http://www.precisionelectronicssystems.com Little Elm, Texas, U.S.A.
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Precision Electronic Systems JACK-UP SERVICES CHARGE WITHOUT INFORMING CUSTOMER PRIOR TO SETUP, NOT LOYAL TO THEIR CUSTOMERS Little Elm Texas
I called Precision Electronic Systems to program a remote control for my home theatre. I used them to build my home theatre so I thought they would be a good source for me to call upon. I talked to the owner prior schedule an appointment for them to come out and provide me the services.
The owner told me that it would cost $75.00 service charge for them to come out and program the remote. I assumed that the cost is $75.00 for the services therefore I did not ask to confirm when they begin the work.
After the work is done, they charge me over $450 in service charge. I didn't argue or fight back about the charge (although I honor their works) but to me, it is malicious. YOU CAN'T TELL YOUR CUSTOMER ONE WAY AND GO CHARGE ANOTHER - especially if they're not anticipate the amount that you are going to charge them - especially when it 5x more than the original price quoted.
In my mind at the time, I know that I would NEVER WANT TO USE THEM OR ANY COMPANY THAT WOULD RIPOFF their customer - personally I think it dishonest and bad business practice.
IF YOU GUYS CONSIDER TO USE PRECISION ELECTRONIC SYSTEMS in the future, please be sure to FIRST CHECK WITH THEM ABOUT PRICING PRIOR LETTING THEM DO YOUR WORKS.
BE CAREFUL WITH THESE PEOPLE AND COMPANIES...
John q
Scottdales, Arizona
U.S.A.
The owner told me that it would cost $75.00 service charge for them to come out and program the remote. I assumed that the cost is $75.00 for the services therefore I did not ask to confirm when they begin the work.
After the work is done, they charge me over $450 in service charge. I didn't argue or fight back about the charge (although I honor their works) but to me, it is malicious. YOU CAN'T TELL YOUR CUSTOMER ONE WAY AND GO CHARGE ANOTHER - especially if they're not anticipate the amount that you are going to charge them - especially when it 5x more than the original price quoted.
In my mind at the time, I know that I would NEVER WANT TO USE THEM OR ANY COMPANY THAT WOULD RIPOFF their customer - personally I think it dishonest and bad business practice.
IF YOU GUYS CONSIDER TO USE PRECISION ELECTRONIC SYSTEMS in the future, please be sure to FIRST CHECK WITH THEM ABOUT PRICING PRIOR LETTING THEM DO YOUR WORKS.
BE CAREFUL WITH THESE PEOPLE AND COMPANIES...
John q
Scottdales, Arizona
U.S.A.
2 Updates & Rebuttals
Dennis
Little Elm,Texas,
U.S.A.
I do not service Arizona as we are in Texas..... We have 100% positive feedback ANYWHERE
#2REBUTTAL Owner of company
Tue, June 09, 2009
This false accusation was probably filed by a local competitor. We are backed by the BBB and have grown solely on word of mouth. This customer does not exist...
John q
Irving,Texas,
U.S.A.
PRECISION ELECTRONICS SYSTEMS IS A BAD COMPANY - STAY AWAY FROM THEM
#3Author of original report
Wed, May 20, 2009
STAY AWAY FROM THIS COMPANY!!!! NOT ONLY THEY NEED TO BE OUT OF BUSINESS!!!!!!!!!! THEY NEED TO GO TO JAIL FOR SCAMMING THEIR CUSTOMER BY JACK-UP PRICES FOR NOT INFORMING TO THEIR CUSTOMER PRIOR TO SERVICE. UNTRUST PEOPLE DON'T DO YOUR BUSINESS OR HAVE YOUR MEDIA ROOM BUILD WITH THEM.
