- Report: #955637
Complaint Review: Precision NuWave Induction Cooktop - Libertyville Illinois
Reported By:
Diane -
Caruthers, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Precision NuWave Induction Cooktop
1755 Butterfield Road Libertyville, 60048-1227 Illinois, United States of America
Phone:
1-855-742-2665
Web:
www.nuwavepic.com
Categories:
Business Rating:
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Precision NuWave Induction Cooktop I kept telling the representative NEVERMIND and she kept pressing me to order. Libertyville, Illinois
I had been watching the NuWave Cooktop infomercials for the past couple months, I thought the buy one get one free would be great (i could give one to my mom and dad for christmas and keep one). I finally made the call. WHOA, Shipping on the first cooktop was 29.95, and with all the accessories was 39.95 more, then the shipping on the FREE SET was 69.95; which is a total of 140.00 (give or take 15 cents.) I had already given the representative all my infomation including credit card but said NO WAY, I DON'T WANT TO ORDER IT; but she kept pressing me and telling me what a great deal it still was. I pray that it doesn't come anyway and I get charged 240.00 dollars. TWO HUNDRED AND FORTY DOLLARS FOR A BUY ONE GET ONE FREE ITEM THAT ONLY COST 100.00 DOLLARS. WHAT THE H**L IS THAT ALL ABOUT? WHAT A RIP OFF.
1 Updates & Rebuttals
Hearthware Jeremy
United States of AmericaS&P Clarification
#2UPDATE Employee
Thu, October 18, 2012
Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. Im sorry to hear that you are disappointed in our ordering process. I would like to clarify that, while the bonus items are indeed free, we do ask that customers pay S&P for each set. We do state in our commercial as well as on our website that there is an S&P charge for the bonus items. Our policy is to only ship these items to customers who explicitly agree to pay these S&P charges, so if you receive any items that you did not accept, feel free to send an email to [email protected]. I will have our customer service managers look into this matter for you and pass along any relevant information I receive.
