- Report: #620573
Complaint Review: PREDICTO - Internet
Reported By:
willy -
balch springs, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
PREDICTO
Internet, United States of America
Phone:
800 235-7105
Web:
www.predicto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PREDICTO cell phones billed me for a subscription I never asked for Internet
why doesn't somebody do something about the scam going on withe phone companies? The unsolicited text messages everyone seems to be getting, then being charged on your phone bill. "WHERE are they getting your number" is what is very interesting. "WHO is giving it to them" is even more interesting. There are 4 that I know of but there's probably many more. Call them for your refund!!!!!!
predicto 800 360-0518
celebrity squares 877 373-6363
look alike 800 2357105
258258 800 477-3913
I'm supposed to be getting a refund from each one of these so we'll see????
1 Updates & Rebuttals
Celebrity Squares Customer Service
New York,New York,
United States of America
Celebrity Squares Customer Service
#2UPDATE Employee
Fri, July 09, 2010
We are sorry to hear about your experience. Please be aware that we at Celebrity Squares take customer satisfaction very seriously and would like to address any concerns that you may have. You can call us 24 hours a day, 7 days a week at 800-477-3913 so that we can resolve your inquiry; you can also contact our customer service at http://www.celebsquares.com/index.cfm/fuse/support or by sending an SMS message with the word HELP to 258258. Keep in mind, we post our toll-free customer service number on our website and include it in SMS messages we send to your cell phone.
Please note we use an industry best practice double opt-in to prevent inadvertent or fraudulent sign-ups. To enroll in our service, a prospective member must first submit their cell phone number on the Celebrity Squares sign-up page which clearly explains our terms and conditions including the monthly price of the service and billing to the cell phone. We then send a text message to their cell phone which again discloses the essential membership terms. They then must correctly enter the PIN on our website or reply with a confirmation SMS message from their cell phone to activate the account. The double opt-in process and clear disclosures ensure a high level of consumer protection and satisfaction. If a member wants to cancel the service, they can simply text stop to 258258 or call our Customer Service number or go to http://www.celebsquares.com/index.cfm/fuse/support.
We hope this addresses any concerns you may have; if not please contact us through any of the means above and well take care of your issues.
Sincerely,
Customer Service Celebrity Squares
