- Report: #364994
Complaint Review: Predicto.com - Internet
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Author Confirmed
Why?
Predicto.com
www.predicto.com Internet, U.S.A.
Phone:
800-360 0518
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Predicto Becareful filling out simple questionaires, just got charged $9.99 a month and they won't refund it Internet
My wife checked for knock knock jokes for my daughter and ended up on "the dumb test" site. She didn't realize it until she was referred to her phone to get her score and she received a text to vote and to receive a gift card for $25.00 and at that time she stopped it and didn't reply because she thought it was a little too much information being asked.
I get my bill from Verizon and I get charged $9.99. They're insisting that she had inputed a pin number accepting the charges which never happened. How can they do that? I finally text message back with "stop, quit, cancel" as indicated by my phone co.
I'd guess they already know about it but are allowing for these charges to be made. Becareful what you fill out.
The service lady first said that she was notified of the charges up front, but then she changed the story that upon inputing the access number ( which never happened ) is when they get notified.
Total ripoff!!!!!!!!!!
Berto
Newark, New Jersey
U.S.A.
I get my bill from Verizon and I get charged $9.99. They're insisting that she had inputed a pin number accepting the charges which never happened. How can they do that? I finally text message back with "stop, quit, cancel" as indicated by my phone co.
I'd guess they already know about it but are allowing for these charges to be made. Becareful what you fill out.
The service lady first said that she was notified of the charges up front, but then she changed the story that upon inputing the access number ( which never happened ) is when they get notified.
Total ripoff!!!!!!!!!!
Berto
Newark, New Jersey
U.S.A.
1 Updates & Rebuttals
Joe Harvey
Brooklyn,New York,
U.S.A.
customer service
#2UPDATE Employee
Fri, October 10, 2008
We are sorry to hear about your experience. Please note that we at PredictoMobile take customer satisfaction very seriously and would like address any concerns. You can call us 24 hours a day, 7 days a week at 800-360-0518 so that we can resolve your inquiry. Keep in mind, our toll-free customer service number is also posted on our website as well as included in SMS messages sent to your phone. Please note that a customer enrolls in our service by submitting their cell phone number on the PredictoMobile sign-up page which clearly explains the terms and conditions including price of service and billing to the cell phone. We then send the user a text message to their personal cell phone which again details this information. In order to activate the account, the user must then enter the PIN on our website or reply with a confirmation from their cell phone. The clear disclosures and double opt-in process ensures high levels of consumer protection and satisfaction. Again, we look forward to speaking with you and resolving any concerns which you may have. Sincerely, Customer Service PredictoMobile
