PGR Corporate Office
Winter Park,#2REBUTTAL Owner of company
Thu, July 11, 2013
Brenda,
It troubles us deeply to hear that this has occurred. We would like to assure you that we will do everything in our power to reach a full resolution for you in this matter. In the event you have not already been able to address this matter with our customer care department, please feel free to contact Kenneth Branch (in Quality Assurance) for immediate assistance. He can be reached at 1800551964 Extension 335 (Toll Free From Australia).
Thank you,
Preferred Guest Resorts