- Report: #614488
Complaint Review: Premier Bathrooms Inc. - Daytona Beach Florida
Reported By:
Mike -
Oskaloosa, Iowa, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Premier Bathrooms Inc.
Daytona Beach, 32119 Florida, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Premier Bathrooms, Inc. ripoff Daytona Beach , Florida
I am in a wheelchair and needed a wide walk in tub. I contacted Premier, the salesman came out, measured my tub and told me his was wider inside and the same outside. It turned out, it was the same inside and narrower outside making it necessary to remodel if I wanted it in. The salesman sat at my table and lied right to my face and stole my money. I found out later that Premier salesmen assess your ability to pay and make up any price they think you'll pay. They're an unscrupulous company filled with liars and thieves. Look elsewhere for a walk in tub. They're out there and other companies are honest and won't rip you off.
2 Updates & Rebuttals
pitter43
Oskaloosa,Iowa,
United States of America
premier bathtubs
#2Author of original report
Wed, July 07, 2010
None of the wonderful things you said took place. The crook salesman for premier lied to me to make a sale, stole my money and left. If any of the crooks that work for premier ever show up on my property, they'll be bad results.
Melissa allman
South Daytona,Florida,
U.S.A.
Response of Premier Baths
#3UPDATE Employee
Wed, July 07, 2010
I am writing on behalf of Premier Care in Bathing (Premier) with regard to this complaint posted on your web-site.
When a customer contacts Premier, Premier schedules an Independent Sales Consultant to meet with the customer to assist them in choosing a bathing product that suits their individual needs. The sales consultant gathers information from the customer and based on the customer's description of thier needs, limiatations and/or accessibility issues, the sales consultant presents the customer with bathing options from Premier that are best suited for their individual needs.
Once the customer decides on a product and enters into an agreement with Premier for the purchase of their new bathing product, a date is scheduled for its installation.
Prior to installation of the bathing product, the customer is required to enter and exit the bathtub to ensure a comfortable fit and that they are able to enter and exit the bathtub with ease. Upon completion of the installation, the customer is then asked to execute a customer acceptance form indicating that the product is acceptable to them and suitable in every way including its intended usage.
Premier customers have the ability prior to a products installation to refuse a product based on a poor fit or their inability to enter or exit the product. Premier stands by its products and has exemplary customer support.
Premier is cognizant of the special needs of our customers and will continue to meet those needs.
Sincerely,
Melissa Allman
Corporate Legal Coordinator
North America
