- Report: #822260
Complaint Review: Premier Global Media - Internet
Reported By:
Cory -
, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Premier Global Media
Internet, United States of America
Phone:
8007714308
Web:
premierglobalmedia.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Premier Global Media PGM no accountability, more concerned about collecting your $ than your results, NO RESULTS!, the run around, Internet, Internet
They use a hook to get you in with one free month. Billed 79$ bucks a month and encourage you to use for 3 months. When asked to produce actual data and search results they were never sent three times.
Never talked with the same representative over the course of 6 phone calls. Told they cannot transfer to other representatives or that a manager cannot call me directly.
2 customer service reps talked over me and listening is not a known skill. The cancelling process will take an hour! No reason to consider doing business with them!
Flat lied to on multiple occasions. No help to fix the problem nor to remedy the situation but they did offer half off for another additional month. The first $300 didn't work and now they want more money to "help".
Awful hold times! No customer service, collecting $, no results and the proverbial "run-around" are their specialties.
Never talked with the same representative over the course of 6 phone calls. Told they cannot transfer to other representatives or that a manager cannot call me directly.
2 customer service reps talked over me and listening is not a known skill. The cancelling process will take an hour! No reason to consider doing business with them!
Flat lied to on multiple occasions. No help to fix the problem nor to remedy the situation but they did offer half off for another additional month. The first $300 didn't work and now they want more money to "help".
Awful hold times! No customer service, collecting $, no results and the proverbial "run-around" are their specialties.
1 Updates & Rebuttals
Courtney
Beaverton,Oregon,
USA
Premier Global Media
#2UPDATE Employee
Mon, April 30, 2012
We're sorry to hear that you did not have a choice experience with Premier Global Media. We'd like more information about your experience. Please call us at 1-800-771-4308
