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  • Report:  #1029790

Complaint Review: Premium Relocation - Las Vegas Nevada

Reported By:
- oceanside, California,
Submitted:
Updated:

Premium Relocation
7473 Lake Mead Boulevard Las Vegas, 89128 Nevada, U.S.A.
Phone:
888-7735622
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
It Started in December when I was looking for a moving company to move mine and my husbands posessions to Camp Pendleton where my husband is based. My husband left the moving up to me because previous to January he was in Okinawa Japan for six months and could not make the arrangements so I did so. I was nine months pregnant trying to find a moving company which is really stressful. My Family had told me to watch out because they had seen some previous problems with moving company taking money and furniture and damanding another thousand to get your furniture back.

I called premium Relocation in the middle of January 2007 I just had my baby a week prior to making theses arragments which doing so with a newborn is hard as it is. I called and they gave me my estiment so I called my husband which lived out of state is said ok sounds good we have the money. I called and talked to Barbra B and she told me I needed not to worry because they wont rip me off and they will move my items. She decribed that there company was people who work with you one on one the whole move and find a moving company for you they were not a direct moving company.

It started when I told them my pick up date would be between Febuary 4th which I timed would be a week before my plane would leave to move to California. So they said they couldnt always give the date you wanted but the day after would be the latest. So I told her ok I wanted the 4th or 5th of Febuary 2007.

She emailed me a form that my husband had to sign and give his debit information which he had to go out of his way after working a 13 hour day to find a fax machine to send Barbra the information. She told us a day to send it that way our day could be reserved to have our items picked up. So we made that date she received my husbands information and they had be given thier depost of 550.00. Barbra told me that the carrier would call me the day before pickup.

Febuary 2nd came I called them because the carrier never had gotten ahold of me. Barbra had told me that she would call the carrier and get right back with me. I had to call her back because she just seemed way to busy to get back with me I had gotten an answering machine about 75% of the time. I would just call back until I would get her. She told me that the truck had been stuck in a snow storm in Chicago.

So I believed her because we where having some bad weather in Ohio which was where I was moving from. She told me the carrier would be there Febuary the 6th they never came by this point I was so stressed out because my items had to be out of my house by Febuary the 10th when I left for California.

By then my Family go involved because I was so upset I did nothing but cry when they kept giving me the run around. My grandma had given Barbra a call and asked for a refund. She agreed she told me I would just have to send an email stating I didnt want to use there moving company anymore. I myself had given Barbra a call and she told me the carrier just called her and they would be there Feburary Thursday the 8th two days before my plane left for California. She said if I wouldnt cancel they would be there the next day.

So I said yes because I was busy with my newborn and packing our suitcase that we would have to live out of for two weeks before our stuff go to us. Well Thurday the 8th of Feburary 2007 rolled around they never showed up so this is when my mother go into it. My mom had called and they were telling us that the truck had brokedown and giving us the Run around from hell. I was sitting on the couch crying the day before all of my stuff had to leave my residence. They couldnt give me any answer but that the contract said that the dates are not always set in stone. But they told me I would get the day I wanted or the day after. They were lieing to me the whole time just to rip me off.

So I called the Friday 8th and they told me no I couldnt get a refund and I explained to them they knew the date I was moving and the day my items had to be out of my residence. They didnt care I cryed to them on the phone and just came out and asked so you guys are just con artists and they had no response but miss you broke your contract. No I didnt they told me my stuff would be picked up and it never was. I was devastated her I am just had a baby crying for two days straight wondering what I am going to do in California with a empty house with none of my babies things.

Premium Relocation had explained I would not recieve a refund i just gave up and called a different moving company. I had called a Mayflower/ United Moving company and they picked my stuff up the same day I had called I felt stupid that I had let my husband down and that I let them give me a run around for a week and it was as easy as it was to call the other moving company. Barbra lied to me and there was only two people that was there everytime I called and they also said that thier customer service was on the east coast while some how the company was clear in Las Vegas.

I want my money back. I dont understand how my husband is going overseas to put his life on the line for people like Barbra who stole his hard earned money. People like that dont have a heart and obviously dont know the right way to earn money beside riping off people like me and my husband that just had just enough money to get started off on. I want to Give them what they need. I will go in with anyone who wants to Sue I cryed to many times for them to steal my 550.00.

Thanks for reading and what ever you do do not use PREMIUM RELOCATION THEY ARE CONARTISTS!

Fallon

oceanside, California
U.S.A.

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2 Updates & Rebuttals

Steve

Mountain View,
Illinois,
U.S.A.
National Moving Network and Associatated Companies on Federal Charges

#2Consumer Comment

Sat, October 25, 2008

Here is a letter I recieved from the Federal Prosecuter handing the National Moving Network case U.S. Department of Justice United States Attorney's Office Northern District of California in San Jose 150 Almaden Boulevard Suite 900 San Jose, CA 95113 Phone: (408) 535-5176 Fax: (408) 535-5066 October 24, 2008 RE: United States v. Defendant(s) BARAK BRAUNSHTAIN, CHRISTOPHER A. SARIOL, ASAF NASS, ELI KAUPP, MATTHEW D. SANDOMIR, DAVID R. LAMONDIN, CAROL HAEUSSLER, DANIEL G. RANGEL, BRANDI C. AYCOCK, EDUARDO A. SUBIRATS, AMIT M. EZYONI, STUART H. SHEINFELD, RANDY W. GOLDBERG, LIMOR GEFEN Case Number 2003R00689 and Court Docket Number CR0700788 Dear Sir: Your name was forwarded to our office by law enforcement as a victim (or potential victim) in the above mentioned criminal case. We will continue to provide you with updated scheduling and event information as the case proceeds through the criminal justice system. The enclosed information provides instructions for accessing the Victim Notification System (VNS) Call Center and VNS web site. Charges have been filed against defendant(s) AMIT M. EZYONI, ASAF NASS, LIMOR GEFEN, ELI KAUPP, DANIEL G. RANGEL, BARAK BRAUNSHTAIN, RANDY W. GOLDBERG, BRANDI C. AYCOCK, DAVID R. LAMONDIN, MATTHEW D. SANDOMIR, STUART H. SHEINFELD, CAROL HAEUSSLER, CHRISTOPHER A. SARIOL, EDUARDO A. SUBIRATS. The lead prosecutor for this case is JEFFREY D. NEDROW. The main charge is categorized as Consumer Fraud. Plea negotiations may be ongoing between the United States and the defendant(s). We will discuss any issues or questions you may have regarding this, at your request. Also, if you have any additional information you would like to share with the prosecutor at this time, please contact the Assistant United States Attorney involved in the case. The Crime Victims' Rights Act gives victims of criminal offenses in Federal court the following rights: (1) The right to be reasonably protected from the accused; (2) The right to reasonable, accurate, and timely notice of any public court proceeding, or any parole proceeding, involving the crime, or of any release or escape of the accused; (3) The right not to be excluded from any such public court proceeding, unless the court, after receiving clear and convincing evidence, determines that testimony by the victim would be materially altered if the victim heard other testimony at that proceeding; (4) The right to be reasonably heard at any public proceeding in the district court involving release, plea, sentencing, or any parole proceeding; (5) The reasonable right to confer with the attorney for the Government in the case; (6) The right to full and timely restitution as provided in law; (7) The right to proceedings free from unreasonable delay; and (8) The right to be treated with fairness and with respect for the victim's dignity and privacy. We will make our best efforts to ensure you are provided the rights described above. It is important to keep in mind that the defendant(s) are presumed innocent until proven guilty and that presumption requires both the Court and our office to take certain steps to ensure that justice is served. While our office cannot act as your attorney or provide you with legal advice, you can seek the advice of an attorney with respect to these rights or other related legal matters. These 14 defendants have been charged with defrauding and extorting fees from hundreds of moving customers throughout the United States, by offering potential customers extremely low moving estimates, taking possession of customers' property, subsequently increasing the price of the transport of the customers' goods, and thereafter withholding delivery of the goods until the customers paid the fraudulently inflated price. Six of the defendants worked for AY Transport, Inc., Progressive Van Lines, and Midwest Relocation Services. Eight of the defendants worked for National Moving Network. Defendants, Amit Ezyoni, Eli Kaupp, and Barak Braunshtain are presently in fugitive status. You will be notified if and when they are arrested. Defendants, Asaf Nass, Limor Gefen, Daniel G. Rangel, Randy W. Goldberg, Brandi C. Aycock, David R. Lamondin, Stuart H. Sheinfeld, Carol Haeussler, Christopher A. Sariol, and Eduardo A. Subirats are presently out on bond. For you information, the Indictment and Press Release have been posted to the VNS website. A status hearing is scheduled before Judge JEREMY FOGEL for November 12, 2008, 09:00 AM at San Jose for defendant(s) RANDY W. GOLDBERG. The purpose of this hearing is to determine if there are issues that the Court needs to address and to schedule any necessary future court dates. Because of the Court's schedule, hearing dates could change on very short notice. If you plan on attending, you may want to call the VNS Call Center or check the web site to confirm the date and time. Please note, there is a 24-hour delay in information transfer to the web site. This hearing will be held before United States District Judge Jeremy Fogel, United States Courthouse/Federal Building, 280 S. First Street, San Jose, California. A status hearing is scheduled before Judge JEREMY FOGEL for December 10, 2008, 09:00 AM at San Jose for defendant(s) ASAF NASS, LIMOR GEFEN, DANIEL G. RANGEL, RANDY W. GOLDBERG, BRANDI C. AYCOCK, DAVID R. LAMONDIN, STUART H. SHEINFELD, CAROL HAEUSSLER, CHRISTOPHER A. SARIOL, EDUARDO A. SUBIRATS. The purpose of this hearing is to determine if there are issues that the Court needs to address and to schedule any necessary future court dates. Because of the Court's schedule, hearing dates could change on very short notice. If you plan on attending, you may want to call the VNS Call Center or check the web site to confirm the date and time. Please note, there is a 24-hour delay in information transfer to the web site. This hearing will be held before United States District Judge Jeremy Fogel, United States Courthouse/Federal Building, 280 S. First Street, San Jose, California. It is helpful for the Court to know the impact of this crime on its victims. In an effort to provide this information to the Court, we are enclosing a Victim Impact Statement. If you choose to complete a statement, please forward it to: null United States Attorneys Office Northern District of California in San Jose 150 Almaden Boulevard Suite 900 San Jose, CA 95113 This is one way the Court can hear your concerns as they relate to the crime. A United States Probation Officer may also contact you in an effort to obtain additional victim impact information. Victim impact information is generally not public information; however, under criminal law and procedures, all information contained in your questionnaire will be disclosed to the defendant and his attorney. You have the right to address the Court, in writing, regarding the sentencing of this defendant(s). You can fill out the enclosed form or you can write a letter to the judge expressing your feelings about the crime and the sentencing. You should send the form or letter to our office, rather than directly to the Court. We will then forward it to the Probation Department. If you choose to complete this statement or to write a letter to the judge, please return it to the attention of Deborah Kusber, Victim/Witness Specialist, U.S. Attorney's Office, 150 Almaden Blvd., Suite 900, San Jose, CA 95113, within approximately two weeks, to ensure that your thoughts are considered by the Probation Department. If you are asking for restitution, you must submit proof of your loss. Please attach copies of all documents that constitute proof of loss (receipts, bank statements, etc.). This may be your final opportunity to submit proof of loss to substantiate an Order of Restitution. If you have provided documentation, in the past, relative to your financial loss, as a result of this crime, please contact Probation Officer Lori Timmons at 408/535-5200, to ensure that the information needed, to support an Order of Restitution, has been received and included in the report provided to the Court. The sentencing hearing for defendant(s), MATTHEW D. SANDOMIR, has been set for November 26, 2008, 09:00 AM at San Jose before Judge JEREMY FOGEL. You are welcome to attend this proceeding; however, unless you have received a subpoena, your attendance is not required by the Court. If you plan on attending, please check with the VNS Call Center to verify the sentencing date and time. Should you wish to speak at the sentencing or want to check for the most current information on the date/time of this event please call our office a day or two before the scheduled hearing. A United States Probation Officer prepares a report for the Court and may contact you to discuss the impact the crime had on you financially, physically, and/or emotionally. If you are contacted, please make every effort to provide accurate and detailed information. You have the right, at this proceeding, to be reasonably heard. Please inform the prosecutor, or myself, if it is your wish to allocute at the time of sentencing. This hearing will be held before United States District Judge Jeremy Fogel, United States Courthouse/Federal Building, 280 S. First Street, San Jose, California. You may directly contact Probation Officer Lori Timmons at 408/535-5200, should you wish to discuss the impact the crime had on you, in addition to relaying information relative to any financial loss that you may have sustained. Because of the Court's schedule, hearing dates could change on very short notice. If you plan on attending, you may want to call the VNS Call Center or check the web site to confirm the date and time. Please note, there is a 24-hour delay in information transfer to the web site. If you believe that the United States Attorney's Office has failed to provide you with one or more of these rights, there is an administrative complaint procedure, as provided under 28 CFR Section 45.10. Please contact the United States Attorney's Office for further information or http://www.usdoj.gov/usao/eousa/vr/index.html (VRO website) Please note that if you plan on attending a hearing, to call this office the day before the hearing to verify the date and time, since hearing dates could change on very short notice. The Victim Notification System (VNS) is designed to provide you with information regarding the case as it proceeds through the criminal justice system. You may obtain current information about this case on the VNS Web site at https://www.notify.usdoj.gov or from the VNS Call Center at 1-866-DOJ-4YOU (1-866-365-4968) (TDD/TTY: 1-866-228-4619) (International: 1-502-213-2767). In addition, you may use the Call Center or Internet to update your contact information and/or change your decision about participation in the notification program. If you update your information to include a current email address, VNS will send information to that address. In order to continue to receive notifications, it is your responsibility to keep your contact information current.


Sharon

Alexandria,
Virginia,
U.S.A.
Premium Relocation/Patriot Moving/National Moving Network

#3Consumer Suggestion

Wed, April 11, 2007

This company has screwed thousands of people, including myself, which is why they've had to change their name and move their offices around. They are part of a major investigation involving one of the carriers they use (actually a company that the owner of Premium himself helped found), and were raided by the FBI and DOT as part of the investigation. Does the back of the contract still say all court cases must happen in FL? If not, take them to Small Claims Court for your deposit back. Maybe do it anyway, file where you are living now. They'll have to spend money to fight the venue, or they'll completely ignore your case and you'll win by default. File a complaint with the FMCSA, go to protectyourmove.gov By the way, the company isn't, nor never was, in Las Vegas. It is really at 1660 NE Miami Gardens Dr. #5 N.Miami Bch., FL 33179. They recently told the BBB they'd been "bought" and moved to 2750 N. 29th Ave Suite #809 Hollywood, FL 33020. Right.

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