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  • Report:  #658155

Complaint Review: Profiles Investigations - Internet

Reported By:
Gregg - Santa Monica, California, United States of America
Submitted:
Updated:

Profiles Investigations
30305 Internet, United States of America
Phone:
(404) 365-6995
Web:
www.profilesinvestigations.com
Categories:
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Craig Brazeman owner of Profiles Investigations contacted our detective agency in Southern CA in February 2000 to perform a locate & subpoena service for his client in GA.  We completed the assignment and mailed him back a signed declaration for the proof of service.  He was billed $75. for our services but the invoice remains outstanding.  In the past when Mr. Brazeman has been contacted he states the check will go out within the week but it never does.  He now refuses to return our phone calls.  I hope other P.I.'s or customers reconsider using his services will opt for someone more reputable.



Gregg,



Scottsdale, AZ 



3 Updates & Rebuttals

Gregg

Santa Monica,
California,
United States of America
Update

#2Author of original report

Sat, January 26, 2013

On January 24,2013 Shannon Detective Service, Inc received a check for $75 from Craig Brazeman, Owner of Profiles Investigations, for the outstanding balance.  This renders their account with us as paid in full / closed.  


Craig Brazeman

Atlanta,
Georgia,
United States of America
Privte Detective

#3REBUTTAL Owner of company

Sat, January 19, 2013

Recent communications with the author of the related complaint/allegation have revealed that the initial retainer was in fact immediately paid by Profiles.  However, after the job was completed (in 2000) an additional invoice was provided.  This invoice made reference to work performed over and beyond what was covered by the retainer paid, but yet (seemingly) necessary.  Profiles and the author of the related complaint/allegation have since come to an agreement which will satisfy both sides.  And, the author has agreed to remove any and all related complaints/allegations after he has been made whole.


Craig Brazeman

Atlanta,
Georgia,
United States of America
Private Detective

#4REBUTTAL Owner of company

Wed, January 16, 2013

Profiles Investigations is a full-service investigations firm which has served process of legal documents throughout this country for over 17 years.  When necessary, Profiles utilizes local and contract Process Servers in areas where proceedure and process dictates.  As for paying our bills, Profiles does everything possible to keep relations with contractors who complete tasks (in a professional manner) for which they were hired.

As for Gregg's allegation, Profiles is unaware of the outstanding balance, and a bit surprised that Gregg would reference an Invoice from 2000 (10 years prior to Gregg's complaint).  Should Gregg validate the work performed, Profiles would immediately pay the $75.00 referenced.  Again, Profiles makes it a point to satisfy all contract Process Servers as continued relationships are important to ensure that future assignments are handled quickly, and usually by a Process Server we have worked with (with good results) in the past.

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