- Report: #963218
Complaint Review: Propay - Lehi Utah
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Author Confirmed
Why?
Propay
3400 N Ashton Blvd Lehi, 84043 Utah, United States of America
Phone:
8013415300
Web:
www.propay.com
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Business Rating:
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Propay will try and "trap" your funds Lehi, Utah
I sell online currency on Ebay. I signed up with Propay who then set my processing limits at $500 per transaction with a $2000 monthly limit. I decided to use them because Paypal was starting to put 21 day holds on my Ebay funds. I thought they would be a better alternative. So I went ahead and sold a $310 item on Ebay. The buyer paid promptly and I shipped the item out right away. About 4 hours later I recieve an email from Propay stating that a reserve of $400 must be met because paper money and coins were high risk items to sell on Ebay.
They told me this After I had been with them(Propay for 2 weeks) and after the buyer paid and After the item shipped so I had no recourse. They essentially "trapped" my funds because they knew the item already shipped therefore I could not offer the buyer a refund. I am assuming that an employee from them will submit a rebuttal which will paint me to be the bad guy. I do not have the time or patience to go back and forth with these knuckleheads. Just be confident that what I have just told you is the truth. Thank You.
They told me this After I had been with them(Propay for 2 weeks) and after the buyer paid and After the item shipped so I had no recourse. They essentially "trapped" my funds because they knew the item already shipped therefore I could not offer the buyer a refund. I am assuming that an employee from them will submit a rebuttal which will paint me to be the bad guy. I do not have the time or patience to go back and forth with these knuckleheads. Just be confident that what I have just told you is the truth. Thank You.
1 Updates & Rebuttals
albert
san diego,California,
propay traping funds
#2Consumer Comment
Fri, February 20, 2015
ive used propay for 4 years now and have had my propay card compromised twice. I only use the card at my bank atm machine to remove my funds. I feel as though that propay has a bad seed inside that is stealing my information. This most recent time i called them to report this they placed ahold on all my money and now are giving me excuse after excuse to get the hold removed. I have a business to run and them playing games with me has lead me feel insecure about them. I guess i will take them to small claims to get a judgement for the money they have not released to me. just use caution with them.
