;
  • Report:  #1490934

Complaint Review: public surplus - los alamos new mexio

Reported By:
frank - DAMASCUS, oregon, United States
Submitted:
Updated:

public surplus
101 camino entrada bld 3 los alamos, 878544-806 new mexio, United States
Phone:
505 690 8065
Categories:
Tell us has your experience with this business or person been good? What's this?

public surplus, City Of Los Alamos County Fleet Division i purchaced a truck through the public surplus auction site from the city of Los Almos, NM. It was advertised as in good running condition. In reality it did'nt even start when i got there.

I had it towed to Sante Fe to a diesel shop they recomended and was told the motor was in less than poor condition and needed to be replaced @ a cost of $20,000.00. I then contacted the seller and was told that there was nothing they could do.

This is a huge loss for me BUYER BEWARE los alamos new mexico.



3 Updates & Rebuttals

Flint

Rolla,
Afghanistan
As is sales

#2Consumer Suggestion

Fri, January 31, 2020

Auction sales are sold AS IS.  That means you accept the vehicle in whatever condition it happens to be.  The truck probably was running before it was sold (cities don't usually keep around broken equipment), but it was most likely sold because it needed a new engine.  "Running condition" and "needs a new engine" are not mutually exclusive categories.  I am sure you can get the truck running if you replace the battery or whatever else is causing it not to start, but it does sound like it's on its last legs. 

Bottom line: if you can't evaluate the condition of a vehicle on your own without a mechanic, you shouldn't be buying vehicles at auction.  Not to mention, just use some common sense: if the truck was running well and didn't have any open maintenance issues, why would the city sell it?


frank

DAMASCUS,
Oregon,
United States
shame on you

#3Author of original report

Wed, January 29, 2020

You can hide behind all the small print you want. a lie is a lie sir. we all operate off of a certain amount of trust . Simply, some one needs to be held responsible for the printed advertisement of the vehicle. period.

It should have been advertised as a non runner giving me at the very least a fighting chance. it was advertised as a good running truck. Again a lie is a lie.


Jim

Anaheim,
United States
All Sales Final

#4Consumer Comment

Mon, January 27, 2020

That's the problem with a public auction.  If you are the winning bidder, then you've accepted the sale of the vehicle regardless of condition, or "as is".  It doesn't matter what the advertising says.  The fact you bought this on a website....well, I can tell not too many people would buy such a vehicle like that "as is". 

No way to check out the vehicle prior to the bidding - which most experienced bidders will tell you is a requirement.  The ONLY way you should ever buy a vehicle online like that is if you went to the Los Alamos fleet department and looked over the vehicle prior to the making the bid.  Lesson learned....

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//