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  • Report:  #1185929

Complaint Review: Publishers Billing Association - White City Oregon

Reported By:
Lang - va beach, Virginia,
Submitted:
Updated:

Publishers Billing Association
PO Box 2489 White City, 97503 Oregon, USA
Phone:
707-266-6673
Web:
www.publisherspayment.com
Categories:
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Publishers Billing Association, Magazine Payment Services, Readers Payment Service,  Publishers Billing Exchange, or any of the other 60 aliases that this company uses, takes advantage of the elderly by sending an "offer" that looks like a bill. In fact it looks like a final notice.   National Geographic, which normally costs $26-36, is $59.95 through these people. Once you order it, they continue to send a "Notice of Renewal", that looks like a bill. The elderly just keep paying.  My 84 year old mother had subscriptions to several magazines through 2035. We tried to get her money back, but they don't refund, without sending another $20 cancellation fee. And they claim you need a control number to cancel an order.  I didn’t save all 2 thousand or so notices, each with a different control number.  And just try to get someone on the phone!

This company knew what they were doing, because my mother would only get one National Geographic magazine a month – not seven or eight. Some of the things she had subscriptions to didn’t come at all. There were other elderly people in my mother’s building who were all getting these notices and paying for subscriptions they didn’t want. We finally got them to stop sending my mother this junk notice. But now she uses my address. This company now sends my mother AND my husband these notices at our address.  

 This company has over 60 aliases, an “F”  rating from the Better Business Bureau, and regularly changes business location [California, Nevada,[2] and now Oregon].  This company[s] uses the US Mail to defraud people. Why aren’t they in prison, where they belong?



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