- Report: #888380
Complaint Review: Pure Health - Internet
Reported By:
Guy -
NRH, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Pure Health
Internet, United States of America
Phone:
1-888-323-9355
Web:
www.purehealth100.com
Categories:
Business Rating:
(0)
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Pure Health Access Denied! Phone # is out of order. e-mails go unanswered. Still waiting on my order with no responses to inquiries! Internet
I have tried repeatedly to contact purehealth's advertised phone number. There is only a bizarre buzzing on the line. Access denied! I've left emails with Customer Service. No reply! I can't even contact them to cancel my order placed May 4th, that has not be shipped. No explanation! I expect a reponse when an order isn't filled in a timely manner. It scares me that this company has gone off the grid since I ordered.
2 Updates & Rebuttals
Guy
NRH,Texas,
United States of America
Order Received
#2Author of original report
Thu, May 31, 2012
I received my order. Finally. I do wish PureHealth had responded to my emails about the significant delay or posted notice on their website.
Pure Health
Las Vegas,Nevada,
USA
We are on the Grid!
#3UPDATE Employee
Tue, May 29, 2012
Hello! We are so sorry, we are working just as fast as we can to get the product out the door and get those emails answered - but we are really, really focusing on getting the product shipped out! :) The good news is that if you placed your order on May 4, then your order has shipped! If you haven't received it already, then you should have it by the end of the week.
And yes, our phone line does have a bizarre ring, that's true, but we are answering as many calls as we can. And, we are also trying to get through all the emails as we want to answer and connect with everyone personally. We care about our customer and we sincerely apologize for the delay.
Have a great week and thank you so much for your patience!
Sincerely,
Pure Health
