- Report: #595519
Complaint Review: purse-mall.com - Internet
Reported By:
Amar -
Toronto, Ontario, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
purse-mall.com
Internet, United States of America
Phone:
Web:
www.purse-mall.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
purse-mall.com ripped off - items not sent, wrong sizes galore - company is ignoring me now. Internet
These guys sent me wrong sizes (6 shirts were sent XS when I clearly ordered S). I only ordered shirts in S and there is no reason to make a mistake ike that. A few were sent proper sized, most were not. In addition, they sent me 2 shirts that were the same brand but different design than the ones that I ordered (and, as you can guess! wrong size.) Last, I ordered a sweatshirt (and coincidentally this was the most expensive item) and it wasn't even sent. I emailed them and and got a reply from Kevin saying we are looking into this and that was 5 days ago. I have been emailing them nightly since and have not got a reply. I even got a hold of one of the online chat representatives (Lily) and all she said to me was "Dinner time, be back in 30" and went offline. So I waited 30minutes, 1 hour, 1.5hr and she did not come back... big surprise! Don't order from these guys ... I paid well over $400 in merchandise and got screwed and am currently being screwed.
1 Updates & Rebuttals
sungam
United States of Americaupdate
#2Author of original report
Thu, September 30, 2010
These guys had alot of internal staffing mistakes that have now been fixed. Since then I have got to know the owners and they have paid for their mistakes and have exceeded my expectations.
