- Report: #1420242
Complaint Review: Qiana Zhao ( from PayPal of [email protected] - Hefei Anhui
Reported By:
Nancy -
Broadway, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Qiana Zhao ( from PayPal of [email protected]
Shouchun Road Hefei, 230000 Anhui, China
Web:
Wigsis.com
Categories:
Business Rating:
(0)
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Qiana Zhao ( from PayPal of [email protected] Promised a wig which I needed for Christmas within 3-5 days on December 16, 2017. Cancelled order 12/24/17. Wig arrived 13 days later. Hefei Anhui
I ordered a wig from Wigsis online on 12/01/17. I needed a wig due to severe hair loss from a medical condition. On 12/26/17 an email promised the wig would be delivered within 3-5 days. I waited 7 because Christmas volume may have influenced delivery time. But when wig had not arrived after 8 days, I cancelled the order. The rep kept insisting I would like the wig; I insisted I didn’t want it. The wig was delivered via DHL on 12/29/ 27 at 5 pm. I have not opened package, but their website states a delivered wig can only be refunded at 30% of cost. Since I cancelled the wig and haven’t opened package, I feel a full refund is due me. Had I known this company’s reputation, I would not have ordered from them.
