Complaint Review: Quality Inn - Richfield Ohio

David, I just wanted to say thank you for your response and support. It's nice to hear from another parent with a larger family! I also appreciated your ideas and past experiences. It's definitly *tougher* in the *public arena* when you have a larger family! But it's all worth it :0) To Scott: Scott.... It's a *RIP OFF* for the mere FACT that families with younger children have to pay DOUBLE for space they will NOT use. It seems to me that these *Laws* play against each other....

How can it be a ripoff when Quality Inn is following local and state laws? Per fire codes, as they stated, only so many people may occupy a space, determined by the square footage of the space. Have you ever been to a restaurant, auditorium, bar or theater and seen the signs (usually posted near the front entrance) that state the maximum occupancy? That is the most people that may occupy that space as per local and/or state ordinances. It is not about them being unfriendly towards your family, it is about following laws that were designed for your safety.

I wanted to add to my response above: About how many children can 'comfortably' sleep in one room. When we go to a hotel room, and we have had to 'purchase' two rooms, and have not been able to get adjoining rooms, we have all just slept in one and left the other empty. The hotel people don't care if you do this, they just have to have you pay for two, because of the number of people. They really don't care where you sleep. Also, my children usually sleep on the floor. I can hear all of the gasps! They really enjoy it. They pretend they are 'camping out'. We lay the big top blankets on the floor, and then they sleep on top of these with blankets from the beds and their own pillows that we bring from home. Everyone is happy. They have so much fun. They don't want to sleep in the beds! They like to jump on them (although they have to sneak this when our backs are turned!). So there is quite enough room.

I am going to end this Milissa by saying I'm sure you do love your children and I never meant to attack your chosen path or whatever. I do love my life as much as you say you love yours but that was never my point to begin with. In your first post you didn't specify that you were talking hypothetically about the single mother situation so I do apologize for that misunderstanding on my part. I know you say that the fire code thing is stupid...but you would think differently if there were a fire and God forbid any of your kids got burned or even killed. I've said my opinion and I'm done so good luck to you and your kids. BTW...I agree with the other comment about maybe getting a suite so that it can accommodate a bigger group.

"Back Off" Your kidding right? Shelli exactly WHO do you think you are? I didn't realize I was addressing the Queen of England.. Even so, I doubt I would back off from someone who accuses me of somehow making my children *suffer* because of being "Squished" together when in fact that was NOT the case. Furthermore I sincerly doubt I would back off from someone who has such a horrible reading comprehension problem...... Exactly WHERE did I state I was a Single Parent... ::: Looking at above posts:::: Hmmm No it's not there.... If you actually READ the comments.......... I brought up the hypothetical question of ......What if this was a Single mother traveling with her children? (See the first post) AND Second Post.... I also addressed the FACT that when the children get older we WILL have adjoining rooms... I guess you missed that also? Your response to the post has been condescending from word one.... I suppose I just do NOT deal well with other's that *think* they are superior yet lack the knowledge or experience in the paticular situation. Another fine example of this is.. your statement... "I've never stayed in "Anything" like a Quality Inn but I assume their rooms are *cheap* and not really spacey"..... Admittedly you have not stayed in this hotel, have NO clue what the rooms are like..nor a clue on the pricing... You just naturally *assume* Do you NOT realize how that *sounded*? One more thing.... :0) You stated.. "I do travel quite extensively but I don't have kids to keep me back so Milissa...I'm sure I get out a lot more than you!" I don't have "Goats" to keep me back either.. I have CHILDREN that I cherish and would NEVER consider this as "holding me back".. They are a blessing and a great joy. We *could* get into a *issing contest* and compare our lives but what would the point be? You've chosen your path as I have mine. I ENJOY my life and my children as I hope you enjoy yours.... This is a matter of a company NOT being "Family Friendly"..... NOT two women arguing over who has a better life..

Millissa, I have seven children ages 9, 8, 7, 6, 4, 2, 8 mos. I have experienced the same thing MANY times! I understand the hotel viewpoint, they have to abide by the rules. They would get in a lot of trouble if they got caught 'knowingly' giving you one room with occupants registered exceeding the fire code. I agree that the fire code thing is stupid, but so are many other laws in our country. It should be changed, and maybe you can get involved locally to change this policy in your state. We have found that some motels/hotels offer a bigger 'suite' room that does accomodate more. They also cost more, but it usually ends up being cheaper than two separate rooms. One suggestion I read was correct. If you are forced to get two rooms, get adjoining ones, you can leave the adjoining door open, if you choose, and then it is like one big room. Also, Millissa, you need to realize that the world is EXTREMELY against large families. How dare you overpopulate the world? That was sarcastic. We get stared at every time we go out. One comment about the tone to everyone replying to Millissa. Quit being so hateful. Try and be a little compassionate. Just because you don't have as many children, doesn't make her a bad guy. She has a legitimate complaint. Although it is not the hotels fault about the fire code, they could AT LEAST be a little understanding. I tried to get an RV site at a camping place once, and they told me the max occupancy was 8. I had just had my 7th child, he was only 2 mos. old, and they told me we would have to PAY for two sites, even if we wouldn't be sleeping in two. They said it was because of the septic. I told them that two of them were still in diapers, so there would actually only be 7 using the septic. That didn't matter. It is insane out there, and if you have a large family you will be DISCRIMINATED against. Maybe you should get the ACLU involved?! Anyway, take heart Millissa, I understand your complaint, but unfortunately, I doubt anything will come of it. UNLESS ofcourse you get involved in your local politics. Maybe contact a state rep. During election time they are very willing to help out.

You don't have to get all pi**ed off...I was just asking questions and giving my personal opinion. In your first report you never mentioned cribs so I didn't know that although I still think that would be a bit crowded with two porta-cribs in a room with two other kids and two adults. And you told me I need to get out...I do travel quite extensively but I don't have kids to keep me back so Milissa...I'm sure I get out a lot more than you! I have never stayed in anything like a Quality Inn but I assume the rooms are cheap and not really spacey so yes it does sound like you are squishing everyone in and it does not seem safe in the case of an emergency. If you don't have enough adults to supervise the kids in two different rooms then don't travel with them. I'm sorry to resort to this but you have pi**ed me off. Now Milissa...you said in the beginning you are a single mother and in the second report you have a husband? Which is it Milissa? I am probably wasting my time even writing this.

First of all...... Two of the *individuals* are under the age of TWO and BOTH sleep in a crib.... It's quite simple actually... 2 Port-a-Crib's, my two daughters in one bed and my husband and I in the other.. PLENTY of room.... I'm sorry that you feel two people in a king size bed is "squished"... Perhaps you should get out more? Secondly, Sure we could have paid for another room...That is NOT the point.... The point is that this very SAME hotel allows *Birthday* parties to be hosted within these rooms that accomodate numerous guests....And use of their "Holi-Dome"....I've witnessed it several times in past years.. Don't believe me? Call them up and ASK them...... But trying to reserve a room for a Family of 6 is not allowed? The rooms can easily accomodate 2 portable cribs, ... I am NOT talking Teenager's I am talking children under the age of FIVE. Last but not least Shelli..... What would you suggest a SINGLE mother do in a situation like this? Should she be FORCED to seperate her children into seperate rooms? What if she does NOT have another adult to accompany her on a trip? I *do* understand Fire Code and I can *respect* that IF it were followed 100% of the time.. But it's NOT....

I can't beleive you would really think that 6 individuals in one room is acceptable! Even if it is three children under four, that is still crazy! How were the sleeping arrangemants going to go? All the kids in one bed? If you can't afford two rooms then don't travel because it is really sad to think of those kids all squished together in one room. And if you are a single mother than who is the other adult with you and why can't they help pay for a second room?

Melissa, I understand why this upset you so much & agree the whole fire safety code thing can be frustrating. I work for a hotel chain here in MO and we have similar fire safety codes. We are not allowed to have more than 6 individuals in a room. I'm not sure about the chain you stayed at, but with ours - 6 means 6 and ages do not matter. We are told that if a family of more than 6 calls that we too must tell them they need more than one room. Most of the time it is 2 parents and the others are children. If that is the case, for future reference, just ask for connecting rooms. Yes, you still have to pay for 2 rooms, but fire safety codes are usually law in the area and the hotel is only trying to abide by the law. Usually connecting rooms can not be guaranteed but I'd ask the person that books your room to make a note on the reservation stating that this is "a family splitting into 2 rooms" and state your strong request for connecting rooms. Unfortunatly that is your best bet to observe the fire safety laws in the area you are staying in. As for that hotel not allowing 6 in it's room, if it was indeed the fire safety code there, there really was not much the hotel could do for you. However, I'd shop around other hotels in the area in the future to see if it was perhaps just that particular hotel's policy.