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  • Report:  #33421

Complaint Review: QWEST - California

Reported By:
- Piedmont, California,
Submitted:
Updated:

QWEST
www.qwest.com California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
"The State of California fined Qwest Communications $20.3 million dollars on Thursday for misbilling and switching long distance service of California customers without their permission."

You have gotta love this!

"In one instance, Qwest responded to a customer's complaint by sending him a disk that purportedly contained a voice recording of his wife authorizing the switch."

"The file is in a language neither my wife or I speak and was very fast", the customer told the Public Utilities Commission. "It was obviously faked!"

See, the bad guy doesn't always win.

Sherri

Richmond, California


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