All I know is there are alot of complaints against this company, regarding their free trial, Then being double billed for something called eye serum which should have only been 4.95. I did not agree to pay an additional $84.95 for this crap that does not work. I contacted Radiant Revive by their Facebook page, where I told them it did not work annd that I wanted to cancel, they told me they would not bill me.......WRONG..They did. So this morning 2/2/18 I called the 800 number on my packing slip, I spoke to LaTeisha who did nothing but ague with me and told me it was in the terms and conditions. I got mad hung up only to have her call me back and start to tell me that I could get this one time employee discount. I told her I would contact my bank. Well within 10 minutes guess what I got in my email......a cancellation for both items:
Radiant Eye Serum
Cancellation Notification
Order Number: 282424
Dear Lori Wellington,
Thank you for using Bright Eyes Serum. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you h ave any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.
Cancellation Notification
Order Number: 280619 Ordered on 01/30/2018 12:37am
Dear Lori Wellington,
Thank you for using Repair & Release Cream. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you h ave any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.
Radiant Eye Serum
Cancellation Notification
Order Number: 282424
Dear Lori Wellington,
Thank you for using Bright Eyes Serum. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you h ave any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.
Cancellation Notification
Order Number: 280619 Ordered on 01/30/2018 12:37am
Dear Lori Wellington,
Thank you for using Repair & Release Cream. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you h ave any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.
This is not right, all over their add was free trial??? Not free cost a bunch of money. STAY AWAY FROM THIS COMPANY