- Report: #19200
Complaint Review: Ramada Plaza Resort - Orlando Florida
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Ramada Plaza Resort
3155 South John Young Parkway Orlando, 32805 Florida, U.S.A.
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Ramada Plaza Resort Ramada Plaza ripoff ripoff deception Such a Deal!! NOT Orlando Florida
Thank you for providing this site! I have booked a vacation to Orlando and canceled my prior reservation with another hotel to take "advantage of this unbeatable offer".
When I was called I asked "what is the catch?" of course there was none! Ramada is simply celebrating their 1000th resort opening. I told the salesman I was not interested in any unexpected requirements of my vacation time with my family. He assured me there was no catch, it's a great deal.
Two days ago I recieved a Reservation confirmation with instruction on where to pick-up the rental car and directions to "THE WELCOME CENTER" and "RESORT TOUR" to be scheduled at the welcome center!!
I was furious! This sounds like they plan on wasting my valuable vacation time. I have been trying to call and can not get through to them to cancel the reservation. I thought I would try to e-mail them and found this web site.
I will keep trying. In the mean time I am making other reservations. I will not put my family through this! Thanks for all the info!
Larrilyn
Sacramento, California
When I was called I asked "what is the catch?" of course there was none! Ramada is simply celebrating their 1000th resort opening. I told the salesman I was not interested in any unexpected requirements of my vacation time with my family. He assured me there was no catch, it's a great deal.
Two days ago I recieved a Reservation confirmation with instruction on where to pick-up the rental car and directions to "THE WELCOME CENTER" and "RESORT TOUR" to be scheduled at the welcome center!!
I was furious! This sounds like they plan on wasting my valuable vacation time. I have been trying to call and can not get through to them to cancel the reservation. I thought I would try to e-mail them and found this web site.
I will keep trying. In the mean time I am making other reservations. I will not put my family through this! Thanks for all the info!
Larrilyn
Sacramento, California
2 Updates & Rebuttals
robert
Mobile,Alabama,
help
#2Consumer Suggestion
Thu, April 25, 2002
Sorry you were mislead, email the Florida State Attorney's office at [email protected] they will help you!!(Robert) Mobile, Alabama
Elaine
Holiday,Florida,
IT IS A RIP OFF!!!!
#3UPDATE EX-employee responds
Sat, April 20, 2002
Larrilyn, I worked at this place for 3 months and it is a huge RIP OFF. We have to read a script that we learn pretty much by heart, after the first week. We also have to learn the rebuttals, there is an answer for everything and if things are getting too hairy they put someone else on the line. They will do what ever they can to make a sale, positions & wages are at stake, there is a huge turn over. Some people are lucky to last 1 week. You are constantly threatened with being fired if you don't make a certain amount of sales in a week. If I was you, I would write a letter to the company with copies to all the destinations clearly stating that you are cancelling. Also immediately phone your credit card company & cancel the payment to Ramada, if you have to pay a penalty it is worth it in the long run. You do not have to give any reason as to why you are cancelling and even if you do, they will pull all the punches, to try and talk you out of cancelling. You need to be forward, clear and make sure you say NO to whatever they put to you. Let me tell you once you cancel your credit card payment you will get phone calls from the sales rep, possibly a supervisor and a verifier. Believe me they will be on the verge of harrassement. If you have an answer machine, vet your calls for at least one week if not two after you cancel, or if someone else picks up and you get on the phone and find it's Ramada just hang up. GOOD LUCK!!! I HOPE YOU HAVE A GOOD VACATION IN THE END.
