- Report: #59710
Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida
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Ramada Plaza Resorts
2901 W. Oakland Park Blvd. Fort Lauderdale, 33311 Florida, U.S.A.
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Ramada Plaza Resorts ripoff on paradise vacation I was told that there was no way that I could get a refund Fort Lauderdale Florida
To the ex-employees, don't feel bad about the past, feel good about what you are doing now and the fact that you gave me the courage to actually write this.
To make a long story short, I received by the mail a voucher stating that I had won a vacation which included a cruise and access to MGM studios. I was intrigued and called to get hooked into putting a down payment since I lost my chance at a paradise vacation if I hung up the phone. I figured that being single, I could go with a girlfriend and have a great time.
My situation changed quickly once that I met the man that is now my husband. We thought of using this trip as our honeymoon but when I started making some research on the net about the resort that was in mexico ( that doesn't really exist, it's another hotel chain that Ramada is actually affiliated with), I found all of these bad reviews and we decided that we didn't want to have anything get in the way of ruining our honeymoon so we booked a completely different trip in Playa Del Carmen.
By the time we got back from our honeymoon, we got a call saying that if I wanted too, I could get an extension on the trip for $50.00 and I declined saying that I was not confident in the service I would be paying for, the salesperson tried to convince me but it didn't work and things stayed quite for a while.
8 months later, I get a call from a Shawn Gallager saying that the cruise was no longer with Majestic but was now with Carnaval cruise and that if I wanted, they could extend my vacation if I paid the balance. Of course, being 7 months pregnant, I will not go and fork out money for a trip that I could maybe take a few yours from now after my baby is borned or even before as suggested by the salesperson, whom I think, doesn't know the risks in travelling at this point of a pregnancy...he went on after on how I would need a rest after giving birth, yeh for sure, but I'm not going to go on a 1 week trip away from by baby, what are you thinking?
Anyway, I was told that if I did not call him back by 4:00 the next day, that my name would be taken out of the computer database. I was also told that there was no way that I could get a refund since my package was already 18 months old?
When I ask the same question to the salesperson that called me in the fall, she said that there was no way either: was that to discourage me? she never mentioned that it was impossible because of the date at which I had purchased my package. Does it mean that at that point, I would have been able to get my money back (although I'm probably dreaming!) Is there still a way I can get them to spit my money back?
Please help a future mom that could use her money back!
Jackie
Laval, Quebec
Canada
To make a long story short, I received by the mail a voucher stating that I had won a vacation which included a cruise and access to MGM studios. I was intrigued and called to get hooked into putting a down payment since I lost my chance at a paradise vacation if I hung up the phone. I figured that being single, I could go with a girlfriend and have a great time.
My situation changed quickly once that I met the man that is now my husband. We thought of using this trip as our honeymoon but when I started making some research on the net about the resort that was in mexico ( that doesn't really exist, it's another hotel chain that Ramada is actually affiliated with), I found all of these bad reviews and we decided that we didn't want to have anything get in the way of ruining our honeymoon so we booked a completely different trip in Playa Del Carmen.
By the time we got back from our honeymoon, we got a call saying that if I wanted too, I could get an extension on the trip for $50.00 and I declined saying that I was not confident in the service I would be paying for, the salesperson tried to convince me but it didn't work and things stayed quite for a while.
8 months later, I get a call from a Shawn Gallager saying that the cruise was no longer with Majestic but was now with Carnaval cruise and that if I wanted, they could extend my vacation if I paid the balance. Of course, being 7 months pregnant, I will not go and fork out money for a trip that I could maybe take a few yours from now after my baby is borned or even before as suggested by the salesperson, whom I think, doesn't know the risks in travelling at this point of a pregnancy...he went on after on how I would need a rest after giving birth, yeh for sure, but I'm not going to go on a 1 week trip away from by baby, what are you thinking?
Anyway, I was told that if I did not call him back by 4:00 the next day, that my name would be taken out of the computer database. I was also told that there was no way that I could get a refund since my package was already 18 months old?
When I ask the same question to the salesperson that called me in the fall, she said that there was no way either: was that to discourage me? she never mentioned that it was impossible because of the date at which I had purchased my package. Does it mean that at that point, I would have been able to get my money back (although I'm probably dreaming!) Is there still a way I can get them to spit my money back?
Please help a future mom that could use her money back!
Jackie
Laval, Quebec
Canada
1 Updates & Rebuttals
JANETTE
LANGLEY,British Columbia,
Canada
THEY WERE VERY PRESISTANT AND WOULD NOT LET ME CANCEL THE TRIP.
#2REBUTTAL Individual responds
Sun, June 22, 2003
SCOTT ANYONE WHO CAN HELP US GE A REFUND I ALSO RECEIVED A $1600.00 VOUCHER IN THE MAIL OFFERING THEIR LUXURIOUS SUN SPLASED FLORDIA VACATION. i GAVE THEM A CALL AND WITH THEIR PRESISTANT I PAID THEM $349.00 CANADIAN FUNDS (554.20 US FUNDS). A FEW MINUTES LATER AFTER REALIZING THAT IT WAS A TIME SHARE SCHEME AND DISCUSING THE TRIP WITH MY HUSBAND WE DECIDED THAT WE DID NOT WANT TO GO AHEAD WITH THE TRIP TO LISTEN TO A TIME SHARE PRESENTATION. I PHONED THEM BACK IMMEDIATELY. THEY WERE VERY PRESISTANT AND WOULD NOT LET ME CANCEL THE TRIP. SINCE THEN WE HAVE PAID A TOTAL OF $1805.69 CANADIAN FUNDS. AFTER READING SOME OF THE RIP OFF REPORTS WE DON'T WANT TO GO ON THIS TRIP. SINCE THEN WE HAVE BEEN IN A CAR ACCIDENT AND MY HUSBAND AND IS NOT IN A POSITON TO TAKE A TRIP. HE NEEDS TO HAVE A MIR. AND I HAVE NECK AND SHOULDER INJURIES. WE STILL HAVE TO PUT MORE MONEY OUT FOR AIR FAIR AND ALL THE TAXES. PLEASE HELP US GET OUR MONEY BACK .
