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  • Report:  #242469

Complaint Review: Rapidshare Rapidshare.com - Schweiz Internet

Reported By:
- Milwaukee, Wisconsin,
Submitted:
Updated:

Rapidshare Rapidshare.com
rapidshare.com Schweiz, Internet, Germany
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a Rapidshare.com account and wanted to try it out since it promised "UNLIMITED" downloads, meaning you can download as much as you want! But today I attempted to download something and it gave me a "You have reached your limit for downloading 25 gig in 5 days"... ?

I *paid* for an unlimited account and it doesn't matter how much I've downloaded and everything on their site points to unlimited, *nowhere* on their site does it state they have limits, not in their faq, nowhere! This is a CLEAR case of FALSE ADVERTISING. Do not give this company your money!

Cheri

Milwaukee, Wisconsin
U.S.A.


6 Updates & Rebuttals

NOTgarycoleman

Austin,
Texas,
United States of America
I -PAID- for the 8 gB upgrade and they are STILL scruuuing me.

#2Consumer Comment

Mon, March 01, 2010

So, I feel for ya. It's true, Rapidshare is shady as all get out. No customer service number. They make it very hard to contact them, or have your grievances addressed.


Boooo! Rapidshare...unfortunately most people will read this only AFTER they have had a bad experience.
:(


Cheri

Milwaukee,
Wisconsin,
U.S.A.
NO where else does it state a limit...

#3Author of original report

Fri, April 06, 2007

I didn't realize there was anything on the sign-up page that says so, infact I can't even *get* to the sign-up page at this point because I am auto-logged in to their system every time I go to their page. I've checked their faq and every other page on their website and nothing indicates this limit. I did some further web research and found a few other people very upset by this fact. What's really "odd" is that Rapidshare in the past had that limited stated clearly in their FAQ, but they removed the entire section some time back. WHY? Why would they remove such an important note and still enforce it? If they removed it some time ago you would think they would have removed the limit as well? Unless.. they are trying to be deceptive on *purpose*? Sure looks that way to me. Why would a company go to such lengths to hide the fact that their supposed "UNLIMITED" accounts *do* have "LIMITS". It's still false advertising and they should be held liable for it. They have no right to call the account "UNLIMITED" if it clearly is not. Thanks for alerting me to the sign up info tho, I have no way of verifying it because I don't see any clear way of logging out and then logging back into their system.


Cheri

Milwaukee,
Wisconsin,
U.S.A.
NO where else does it state a limit...

#4Author of original report

Fri, April 06, 2007

I didn't realize there was anything on the sign-up page that says so, infact I can't even *get* to the sign-up page at this point because I am auto-logged in to their system every time I go to their page. I've checked their faq and every other page on their website and nothing indicates this limit. I did some further web research and found a few other people very upset by this fact. What's really "odd" is that Rapidshare in the past had that limited stated clearly in their FAQ, but they removed the entire section some time back. WHY? Why would they remove such an important note and still enforce it? If they removed it some time ago you would think they would have removed the limit as well? Unless.. they are trying to be deceptive on *purpose*? Sure looks that way to me. Why would a company go to such lengths to hide the fact that their supposed "UNLIMITED" accounts *do* have "LIMITS". It's still false advertising and they should be held liable for it. They have no right to call the account "UNLIMITED" if it clearly is not. Thanks for alerting me to the sign up info tho, I have no way of verifying it because I don't see any clear way of logging out and then logging back into their system.


Cheri

Milwaukee,
Wisconsin,
U.S.A.
NO where else does it state a limit...

#5Author of original report

Fri, April 06, 2007

I didn't realize there was anything on the sign-up page that says so, infact I can't even *get* to the sign-up page at this point because I am auto-logged in to their system every time I go to their page. I've checked their faq and every other page on their website and nothing indicates this limit. I did some further web research and found a few other people very upset by this fact. What's really "odd" is that Rapidshare in the past had that limited stated clearly in their FAQ, but they removed the entire section some time back. WHY? Why would they remove such an important note and still enforce it? If they removed it some time ago you would think they would have removed the limit as well? Unless.. they are trying to be deceptive on *purpose*? Sure looks that way to me. Why would a company go to such lengths to hide the fact that their supposed "UNLIMITED" accounts *do* have "LIMITS". It's still false advertising and they should be held liable for it. They have no right to call the account "UNLIMITED" if it clearly is not. Thanks for alerting me to the sign up info tho, I have no way of verifying it because I don't see any clear way of logging out and then logging back into their system.


Cheri

Milwaukee,
Wisconsin,
U.S.A.
NO where else does it state a limit...

#6Author of original report

Fri, April 06, 2007

I didn't realize there was anything on the sign-up page that says so, infact I can't even *get* to the sign-up page at this point because I am auto-logged in to their system every time I go to their page. I've checked their faq and every other page on their website and nothing indicates this limit. I did some further web research and found a few other people very upset by this fact. What's really "odd" is that Rapidshare in the past had that limited stated clearly in their FAQ, but they removed the entire section some time back. WHY? Why would they remove such an important note and still enforce it? If they removed it some time ago you would think they would have removed the limit as well? Unless.. they are trying to be deceptive on *purpose*? Sure looks that way to me. Why would a company go to such lengths to hide the fact that their supposed "UNLIMITED" accounts *do* have "LIMITS". It's still false advertising and they should be held liable for it. They have no right to call the account "UNLIMITED" if it clearly is not. Thanks for alerting me to the sign up info tho, I have no way of verifying it because I don't see any clear way of logging out and then logging back into their system.


Lori

Kalkaska,
Michigan,
U.S.A.
Check the website

#7Consumer Comment

Fri, April 06, 2007

On the page that says become a premium member. Note that there is an asterick of sorts next to unlimited, then go to the very bottom of the page and it clearly states that you are limited to 25 GB every 5 days. Pretty slick for 'unlimited', but it is there when you sign up.

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