- Report: #833715
Complaint Review: RealtyStore.com - Internet
Reported By:
xam -
Shippensburg, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
RealtyStore.com
Internet, United States of America
Phone:
Web:
www.realtystore.com
Categories:
Business Rating:
(0)
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RealtyStore.com credit card charged then no way to cancel services Internet
RealtyStore charged my credi card for the first month services, then my password did not work anymore - so there was no way to cancel the automatic monthly charge. Numerous requests to email me my password went unanswered. I finally canceled my credit card. Effective way to run a scam!
1 Updates & Rebuttals
Andrew Goodwin
Goleta,California,
USA
@xam: Have you tried CALLING?
#2UPDATE Employee
Wed, March 21, 2012
Xam:
We have a full customer service department (based in CA, USA) that helps our customers 7 days a week during business hours. Have you even tried calling us? I don't believe it's fair for you to come to a third-party website and mudsling before you've at least spoken to us and given us an opportunity to address your concerns.
It sounds like you forgot your password. We never change a customer's log-in information! Just call us and we'll help you.
Sincerely,
Andrew
