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  • Report:  #925423

Complaint Review: Recreational Water Products - Internet

Reported By:
Fred96002001 - havelock, North Carolina, U.S.A.
Submitted:
Updated:

Recreational Water Products
30049 Internet, United States of America
Phone:
800-252-7665
Web:
poolessentials.com
Categories:
Tell us has your experience with this business or person been good? What's this?
there product damages pools here is the video of my pool 
http://www.youtube.com/watch?v=BTwTGGmobUk

pool essentials shock damaged my pool.  the company refuse to respond to my complaint until 2 month later then they had this to say sue us we will not repair you pool.  check the fee back here for your self 
http://www.walmart.com/ip/Pool-Essentials-Shock-5pk/19795892

now knowing that it damages pool walmart keeps on selling it. there is only 1 possible way to use this product i was too scared to mix it to the pool so i used the 5 gallon meted before i used this meted this damage was ready there from there meted they said to do.  now the company wants to get out of paying me for damages the pool is only 62 days old.  I am out $300 plus for using there worthless product. 


1 Updates & Rebuttals

Pool Pro

Pleasanton,
California,
Read and follow Instructions!!

#2Consumer Comment

Tue, April 01, 2014

If you read and follow instructions you would have no problems. If you would purchase from your local pool professional and not try to save a buck this would not have happened! You uses Tri-chlor and it is VERY insoluable and very low pH. You should have used a quality liquid or Dichlor. It's your own fault for missusing a product NOT the manufacturer or anybody else! 

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