- Report: #345349
Complaint Review: Rent One - Anna Illinois
-
Author Confirmed
Why?
Rent One
Rt 146 Anna, 62906 Illinois, U.S.A.
Phone:
618-833-4545
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rent One rents used products as new Anna Illinois
Rent One in Anna Illinois is giving customers used merchandise and charging as if it were new. I had this happen on several occasions. I rented a dryer which I thought was new and was listed as new on the ticket. It broke down after several months and Rent One did not want to service the dryer because it was going to cost too much. Finally after considerable time they fixed my dryer, but I was given no replacement until mine was fixed. It's amazing how long their company takes to fix items. Sometimes up to 4 or 5 months, and Rent One still wants you to make payments when it's being fixed!
Also, my brand new computer crashed and Rent One gave me a loaner computer which was used and a discontinued model. I was paying full NEW price for this computer while mine was in the shop for 4 months.
Don't trust them. Their corporate office in Mt Vernon will not respond to emails and will not return phone calls. Their account managers are rude to women. I am not saying all people in the Anna store are rude, but there are a few who are very obnoxious.
Seas
Anna, Illinois
U.S.A.
Also, my brand new computer crashed and Rent One gave me a loaner computer which was used and a discontinued model. I was paying full NEW price for this computer while mine was in the shop for 4 months.
Don't trust them. Their corporate office in Mt Vernon will not respond to emails and will not return phone calls. Their account managers are rude to women. I am not saying all people in the Anna store are rude, but there are a few who are very obnoxious.
Seas
Anna, Illinois
U.S.A.
1 Updates & Rebuttals
Trent Agin, President
Mt Vernon,Illinois,
U.S.A.
These accusations are not accurate.
#2UPDATE Employee
Tue, December 02, 2008
Rent One is committed to customer service, open and honest problem resolution. If you are a client of Rent One with any type of service issue, need problem resolution or would like to file a complaint please do contact our office at 618-242-8448 or via our website at shoprentone.com.
