- Report: #1268146
Complaint Review: Renue Derma - San Deigo California
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Author Confirmed
Why?
Renue Derma
2050 Comstock St. San Deigo, California, USA
Phone:
855-494-4440
Web:
http://www.renuederma.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Renue Derma They advertised a free sample but made charges to my credit card! It is not free if you're charged for it..... San Deigo California
You have deceived me and I am sure many others!!!! Your add stated free samples and then you asked for shipping. The shippping was only $4.95 & $5.95 so I decided to try it. I did receive the product. During the check out process I did not see the fine print for a couple of reasons. One it was very fine print and the other it said you were sending a sample not the whole product. I received my card statement at was floored by all the charges Not only was I charged the $4.95, $5.95 but also $89.47 & $94.57.
At first I didn't realize it was a charge by Renue Derma because I was not expecting it but as I continued to read I figured it out. I went back to you're website to see what it said and got my magnifying glass and read the fine print! It said you had 30 days to return it. Even though I did not know that, you charged me before 30 days were up. you did not send any return info with the product. If you advertise you can get a sample you should send samples and not the actual product! That is false advertising any way you look at it.
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