- Report: #1271419
Complaint Review: Renue Derma - Santa Ana California
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Author Not Confirmed
Why?
Renue Derma
3760 W. McFadden Ave., Bldg B602 Santa Ana, 92704 California, USA
Phone:
866-600-5290
Web:
www.dermabrightskincare.com
Categories:
Business Rating:
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Renue Derma 14 day trial period is a scam Santa Ana California
On 11/16/15, Renue Derma shipped my jar of moisturizer for a 14 day trial period. I received the jar on 11/20/15. On 12/1/15, I called to cancel my subscription as the product made my face break out. The customer rep told me it was too late for me to cancel as the 14 day trial period was over. He stated I would be charged over $94 as the trial period begins when I order the product.
I informed the rep that I wanted to cancel my subsciption 3x. He ignored my request told me i should continue to use it. He kept telling me I had to call before 1/25/16 to cancel my subscription. He finally agreed to cancel my subscription when I asked for the name of the CEO. These sales tactics are decptive and appauling!
