- Report: #1242864
Complaint Review: RenuvaDerm - Carlsbad City California
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Author Confirmed
Why?
RenuvaDerm
7668 El Camino Real Suite #104-620 Carlsbad City, 92009 California, USA
Phone:
888-947-3564
Web:
http://renuvaderm.org
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
RenuvaDerm Auralux A supervisor is will talk to you when available, if ever Carlsbad City California
Like an earlier report on RenuvaDerm, I was idiot enough to order a "free" trial of some cream and "serum" and astounded today to see two charges on my onlne bank statement today, one for $94 and one for $89. I was outraged, because like the other report, there was nothing on the online order form or in the box to indicate that this wasn't free at all. It was only free if you didn't cancel within 14 days. And by ordering the free trial you were automatically given an account that ships another $200 of useless stuff to you each month. I called the bank and they said they couldn't handle it yet while it's still listed as pending. I may do what that other person did and cancel that card before the charge is fully cleared.
I called and raised hell, demanded that the charges be cancelled and the two Indian call center (in Wisconsin) read the script to me over and over again, finally saying they would refund half the cost (which takes a couple of months) and send me a coupon for more products. Hilarious. I kept asking for a supervisor and one finally told the truth that a supervisor would talk to me when one was available, if ever.
This is an outrageous scam and I will report it to the Consumer Fraud department of California, where the company is based.
The have another product called "snake venom peptide cream." That's appropriate.
