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  • Report:  #1252939

Complaint Review: Renuvaderm - Internet

Reported By:
Teresa - Macomb, Michigan, USA
Submitted:
Updated:

Renuvaderm
Internet, USA
Web:
Renuvaderm.com
Categories:
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They told me I have to keep it because I had signed up for automatic shipments. I asked to speak with a supervisor and after being on hold for a very long time with very annoying music the phone hung up. The next day I received my credit card statment and not only have I been charged $4.95 for the cream, $29.99 for the eye cream, and I have 2-charges of $94.57 from Renuvaderm and I have 2-charges of $89.47 from a company call Luxrenewedeyecream. Thats a lot of money for products I don't even want. statement says

 

I was looking at someething on facebook and a pop-up ad came up refering to a skin cream by Renuvaderm that had been showcased on the Dr. oz show.  I said I could try it for only $5.00.  I signed up for it paying with a credit card.  It also asked me if I wanted to try an eye cream for $29.99.  I purchased that too also paying with the same credit card.  A couple of weeks later I received the eye cream and the face serum.  I tried it and really didn't see a difference.  About two weeks after that I received a package from them and it contained a Vitamin C Serum that they said they had been out of when I had previously ordered.  So I figured that was already included in the price.  About a week later I received a package and I did not even open it.  I called the company and told them I did not want their product.  They told me I have to keep it because I had signed up for monthly shipments.  I asked to speak with a supervisor and after a very long time on hold the phone hung up.

 

I called my credit card company and they said that the company is a rip-off.  I asked to dispute the charges and they are sending me a form.  Yesterday I received my cfredit card statment and not only have I been billed for the original $4.95 and they $29.99 on my last statment but this statment has 2-charges of $89.97 from Lux renewedeyecream Las Vegas, Nv and 2-charges of $94.57 from MNSnumodernskincare 888771-3270. 



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