- Report: #1217382
Complaint Review: Renuvaderm - Santa Ana California
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Renuvaderm
3760 Mc Fadden Avenue Ste. B602 Santa Ana, 71923 California, USA
Phone:
888-605-6670
Web:
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Renuvaderm If it looks too good it probably is. Renuvaderm's False advertising! Santa Ana California
I ordered a product I had seen on facebook and I had been seeing all these wonderful testmonies from well known people. The product is Renuvaderm. It stated it was a free trial to order these products and you were just paying for the shipping. First of all the product did not work for me as my eyes and skin looked worse after I started using it and discontinued usuing it after a few days. Lo and behold when I got my bank statement they had charged me the free trial amount which was $4.95 and $5.95 along with $94.57 and 89.47. They were going to continue to send me their products at this amount without telling me. When I received the products there wasn't an invoice only a little card thanking me for my order and a number to call with questions.
I called the number and told them how displeased I was and their advertising lead you to believe you were ordering their product for only the cost of the shipping on a trial basis to see if you liked it and could reorder in the future. They told me I could send back the products unused at my cost with a $6.00 restocking fee for each of the two products. Supposedly when they receive these products they will credit my charge card minus the $12.00 and they say they have cancelled my account of today which is March 22, 2015. Please do not be mislead as I was and trust this type of advertising. Like I said if it looks to good to be true it probably is.
If they do not follow through and cancel my account and credit my charge card I will be following up with this report.
Do not order Renuvaderm I belive it is a scam.
