- Report: #1235961
Complaint Review: Renuvaderm - Santa Ana California
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Author Not Confirmed
Why?
Renuvaderm
P.O. Box 25380 Santa Ana, 92799 California, USA
Phone:
8553423337
Web:
tryrenuvaderm.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Renuvaderm is a rip off!. I watched a video online, and thought I was getting something that worked right away. Santa Ana California
It said it was a free trial. I must have missed all this other stuff about getting charged $84.00 for the first bottle and 94.00 for the second that they were going to send me automatically. I called and an oriental lady answered, could barely understand her, she said I could not send it back they dont do refunds. This is a rip off and dont like the product, so I have 2 bottles of basically hand lotion for $200.00. I will not stop fighting this, I am so angry right now. I want to know how to start a class action suit against this company.
I watched a video of a lotion on a womans face that worked instantly. Thats what I thought I was getting, and as a free trial.
I was to pay for shipping and handling only of 9.95 or something. I did not see I would be charged anymore or seen that I had to call within 14 days to cancel and I wouldnt be charged. Now I get another shipment today, a month later and see I have been charged 200.00 for both bottles. I called to tell them I dont want this stuff, I dont like it, and want to return it and get a refund, as I didn't order the second bottle. I was, like many people would be ok with paying 9.95 for something I didnt like, but not 200.00! They would not let me send it back, and would not give me a refund. They said they would cancel it today so I would not get anymore shipments. Thats great after now they have my $200.00 and I have 2 bottles of glorified hand cream. I will file a complaint with the better business bureau, and will not stop with trying to stop these thiefs! America should not allow this to happen.
Cindy, Constantine, MI
