- Report: #1262464
Complaint Review: Renuvadermskin - Internet
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Author Confirmed
Why?
Renuvadermskin
Internet, USA
Web:
renuvadermskin.org
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Renuvadermskin "Free Trial" Scam Internet
Ordered a "free trial" and paid $4.95 for shipping/handling which was charged to my CC on 10/3/2015. My CC was then charged $94.57 on 10/20/2015 without my authorization. There was absolutely no paperwork sent with the "free" sample and nothing on-line even hinting that I would be subject to a monthly automatic billing from now on.
I spent 30 minutes on the phone to "customer service" who tried to talk me into everything under the sun. Only when I mentioned complaining to the Better Business Bureau did the rep start listening to me. I asked for the name of the president of the company and the address of HQ but she refused to give me any information. The only thing she would do was cancel my "contract" and refund my CC half the $94.57.
This is a total scam. I ordered 2 other "free trials" of similar products and my CC is now being charged $89.98 and $89.99. It is impossible to get anyone at their "customer service" as it's just a voice recorded message. I don't even know the name of their company, but suspect it is probably under the same umbrella as Renuvadermskin.
