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  • Report:  #1359555

Complaint Review: Resume Genius - Wilmington Delaware

Reported By:
Dawn - Mansfield, Ohio, USA
Submitted:
Updated:

Resume Genius
427 N. Tatnall St. #95492 Wilmington, 19801 Delaware, USA
Phone:
(866) 706-0973
Web:
resumegenius.com
Tell us has your experience with this business or person been good? What's this?

I signed up for their "Trial Period" of 14 days ( they charged $1.95 for that) and used the service that evening for a short while.  I did not log on to their site again, did not use any other services. I saw on my bank account a charge for $39.95, and immediately went to the site to let them know that I did not want the service, told the customer service rep that I have not used the service and would like it to e cancelled and to be refunded back the $39.95, that I did not want the service.  She stated that there are no refunds, even though they could clearly see that i have not used the service since the iniitial day I signed up for the trial.  This is so unethical, not a fair practice to do to people, and clearly I am not the only victim in this as you can see from multiple compaints through the BBB, Yelp and many other sites.  I want a refund of my $39.95 that I did not request to be charged!



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