- Report: #1238638
Complaint Review: Robinson Reagan & Young P.L.L.C - Nashville, Tennessee
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Author Not Confirmed
Why?
Robinson Reagan & Young P.L.L.C
446 James Robertson Parkway #200 Nashville,, 37219 Tennessee, USA
Phone:
615-726-0900
Web:
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Robinson, Reagan & Young P.L.L.C Impossible to speak with account rep Nashville, Tennessee
I received a letter from a law firm about a collections issue that I have never heard about previous to this. The letter said that I owed this money for a collections account and they asked me to contact them within 30 days.
Due to an oversight, I didn't see the letter until 20 days after it was received but I tried to call as soon as I noticed and read the letter and left a message with all my account information. I received no return call the following day and called again the second day. Sent back to the voice mailbox. That was last Friday. Today, Monday, I decided to call early in the day, 8:20 am. I got the same message. So I looked up the company in Google and got a different number for them, which I called. I explained my situation and she put me on hold and then in a queue. After waiting a while, I got a message that said, "Sorry but the user's mailbox can't accept more messages. Goodbye' and hung up. I called a second time and told them that I needed to talk to a live person, telling her the message I just received.
I called a third time and calmly and straightforwardly told her what I just heard AGAIN, and that I had checked the BBB and would put in a complaint, gave my number again and told them to call me because I would NOT be calling again. I will follow up with a letter to them, putting my experience in writing.
