- Report: #1208088
Complaint Review: RockSolid Floors - Nationwide
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RockSolid Floors
Nationwide, USA
Phone:
1-866-765-4474
Web:
www.rocksolidfloors.com
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RockSolid Floors Rocksolid flooring add showing what you get from other flooring looks like my RockSolid results!! Nationwide
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Purchased RockSolid garage floor coating kit with hopes of getting a limited lifetime warranty. The material comes in a one gallon can, but when you open it you only find about 2 quarts worth of floor covering, a CD, floor sprinkles, etching solution, and directions. Kit says it covers 250 square feet, but only if your garage is brand new and completely perfect. This stuff surprisingly rolls on amazingly thin, but if you have a garage in MN or anywhere with snow and salt save your money. It took about 4 cans to complete my 3 garage stalls.
The add shows what you get with other company products, which over the past 10 years I've tried a total of 4. In less than 2 years I had the exact same results as you see on their adds whcih show what you get with other products. Note I didn't use the optional Polyureathae Clear top coat. The stall that holds my stored car had no wear, but my daily driver in MN tore up like most of the other products I've used in the past 10 years. Don't expect a miracle with this product!!!
After having my floor wear with salt damage, staining, Tire wear, and Hot Tire Pickup, as you see in their photos of other products, I took photos of my results after less than 2 years. Odor was still there, but not as much as some other products. When I called Rocksolid I could never get thru but left messages with my number on what I could do and what kind of warranty came with the product. I also emailed over and over, sometimes daily, never with a call or a response. I purchased this at Menards and asked them, They said they didn't know and maybe next time I shoudl try to purchase the clearcoat, but didn't know anything about the warranty. I messaged Rocksolid that I was looking for info as my neighbors and friends were thinking of using it. With the poor results and no customer service I wouldn't suggest this to anyone unless it's a stall that doesnt' get used in a brand new garage.
Final Reveiw: Don't expect a miracle or something that won't wear unless you don't use the surface for continual outdoor use. Use in areas with sand, salt, and winter will likely get the same results that I did. I wouldn't say I prepped this wrong or did anything that wasn't on the instructions otherwise my 3rd stall with my stored car that doesn't get used but a few times a year didn't have wear, or very minimal wear. My 2 daily garage stalls look horrible and will have to be redone, but I won't use this expensive product with minimal coverage to redo, nor would I suggest purchasing this product for garages with daily use.
