- Report: #1392300
Complaint Review: ROKU - Internet
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Author Not Confirmed
Why?
ROKU
Internet, USA
Web:
www.roku.com
Categories:
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ROKU Business Practices Internet
This is to let consumers know how ROKU is treating its customers.
I was looking into the possibility of purchasing a ROKU unit. But came across a problem with ROKU service. I currently have a subscription to Netflilx. According to ROKU, even though I have an active subscription to Netflix, I'd still have to pay a subscription fee to ROKU to add Netflix to the ROKU channel line-up. So, if I decided to purchase a ROKU device, I would have to have two subscriptions to Netflix (one through my ISP, and another through ROKU ). This does sound like ROKU is taking advantage of customers, and double-billing them.
1 Updates & Rebuttals
Richard
San Pablo,California,
United States
You are mistaken.
#2Consumer Comment
Sun, September 24, 2017
I have Roku, and can assure you that there is no need for a second Netflix account. After getting your Roku set up, just open the Netflix app and log in using your existing Netflix username & password. Richard
