I purchased 2 pairs of boots in October, The arrived 12/12/19, after I contacted the company asking where they were. (I order 2 of the same boot, 2 colors. $80 for both)
1. They were not the boots I ordered. They were not even very similar.
2. They were the worst workmanship I have ever seen on a pair of shoes/boots. They smelled like gasoline and the black pair appeared to not be completed.
3. They were 2 different sizes, I ordered 2 of the same size.
4. I immediately contacted their customer service, who offered my $3 to make it right, and keep me from returning them. Then they offered $5 and the final offer was $7.
5. I again asked how to return them, they started the coversation on why I wanted to return them all over again.
I have attached the pictures of what I ordered and what they sent.