Romanoff Floor Covering
Georgia,#2UPDATE Employee
Fri, October 19, 2012
Kathy, Romanoff Floor Covering would like to apologize for not providing you with good customer service. We apologize for any inconvenience you experienced during the scheduling of your flooring installation and assure you that this is not what we consider to be an acceptable standard for treatment of our customers.
Without knowing your full name, we were unable to contact you to apologize personally, but our Atlanta office manager, Jeff Somers, would be happy to speak with you if you would like to contact us. His direct number is 1-877-646-6465 ext. 1011. Jeff will be speaking with our customer service team to assure that improvements in our communications process are made to assure that other customers have a more positive experience.