- Report: #1170559
Complaint Review: Ron's Reasonable Repairs - Silverdale Washington
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Author Not Confirmed
Why?
Ron's Reasonable Repairs
3769 Northwest Highland Ct Silverdale, 98383 Washington, USA
Phone:
360-562-0790
Web:
http://www.silverdalehandyman.com/
Categories:
Business Rating:
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Ron's Reasonable Repairs Unauthorized Work performed Silverdale Washington
Our Bremerton Rental House tenants called us a few weeks ago about bees in the attic that had burrowed through the dry wall and were flying around the kid’s room. We called in an exterminator service that baited the hive in the attic, leaving it in tact so that returning bees and any future bees would be killed with the bait. We contacted two handyman services to get a bid for patching the holes in the ceiling. To our surprise, Ron Greene DBA Ron’s Reasonable Repairs, LLC sent us an invoice for over $600 explaining that they removed the hive (thus negating the exterminator’s strategy), cut away the affected ceiling area, mudded, and textured with pop-corn texturing.
I had looked up the rates for completing drywall patching and pop-corn texturing in our Xactimate program (using Seattle rates) and the cost we were looking for was around $350. I replied to Ron Greene that we had not authorized any work to be done and that we were waiting for bids. I also explained what cost we were looking for. He replied to my email and apologized for working without authorization, giving an excuse that they were really busy and did not communicate the issue properly with his employees. He offered to revise the invoice. (As a small business owner myself, I felt I should at least pay him for what we were willing to pay someone for the work)
While waiting for the revised invoice, our tenants sent us a picture of the unfinished ceiling. Now he is invoicing us for $447 plus tax in a demand email with listed late fees. I replied to this email letting him know that the tenants informed us that the job was not completed, and that I will pay him $350 plus tax, when the job is completed and the tenants verify the work. He refused to accept anything lower.
After several emails, he refused to back-down on his claim that we owed him for the work he had done, even if we had never contracted with him, and for the price he sets. He has threatedened to lien our house. I have contacted the BBB and filed a complaint.
Consumer Beware of this guy!!!!!
1 Updates & Rebuttals
Corie
Bremerton,Washington,
USA
false
#2General Comment
Thu, July 09, 2015
The home owner is wrong in this report. Ron was dealing with the husband and wife. One authorised the work without telling the other. Ron does great work and is a great guy
