First of all these come and go roofing companies are bad news. They exaggerate damage on your home and pressure you with high-pressure sales tactics to get you to sign a contract with them. Second the owner of this company is a piece of trash.. He has multiple DUI convictions, disorderly conduct while intoxicated, and has had his license revoked for 10 years due to 3 DUIs in 5 years. He tells hs clients the insurance company will pay for it and he will make them. After no attempts to ACTUALLY bill the insurance provider (because it would be fraud) he bills you for thousands of dollars and threatens property liens if you don't pay in 10 days IN FULL.
His business partner does not even use his real name, he uses a fake name since he has almost been deported due to arrests for violent acts and grand theft. They WILL cheat you out of your money there's no doubt about it.
Lastly, Mr. Holloway will try to take over your business. He approached my former employer with a deal to go into business with each other and he wanted to be a part of our business but wouldn't let my employer into his company. When my former boss told him he was having second thoughts, Mr Holloway told him he needn't worry, because RoofMax was either going to TAKE the business or shut him down. Mind you, we were not even a roofing company and never dealt with roof repair or damage of any kind.
I don't even understand how he was allowed to become an owner of this franchise. Here is a link to his criminal record which is public: http://inmatesearch.jaxsheriff.org/pgInmateSearchHits.aspx