- Report: #850290
Complaint Review: Route 22 Nissan - Internet
Reported By:
Cagedbird714 -
Belleville, New Jersey, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Route 22 Nissan
.55 Route 22 East, Hillside Nj 07205 Internet, United States of America
Phone:
800-430-4209
Web:
www.route22nissan.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Route 22 Nissan Nino Ferreria, Carlos. Sal Fraud, Fraud, Fraud Internet
I would not recommend this place to anyone....EVER....I went to this place in hopes of getting my daughter a used car as a graduation present. I went online and found a decent price for a 2010 Ford Focus. The price I got on the car was $9998 from the Internet showroom. I get to the place and first the salesperson Carlos could not find the car. We drove around their lot for 30 mins just to find the car.
When I get to the car I notice the sticker says $10,998. I told the salesman about the price difference and he said we can discuss it later. WE get back to the showroom and he starts the paperwork and he writes down the $10,998 I correct him again on the price. Then he proceeds to tell me that if I did not use their in-house financing I would have to either put down $2,995 or the price of the car would go up. I had informed them before I got there that I was pre-approved by Captial One which has them as a dealer. He still told me that I would have to pay the higher price.
I did the math and since it was still within my budget I decided to go ahead. Worse mistake I made. The minute he mentioned about an additional price I should have left. So we did all the paperwork and after 3 hours I left with the car.
I got to work today and I reviewed the contract more carefully. For a car that started out at $12,993 they had financed it for 72 months and the total cost was $30,785. NEARLY 3 TIMES THE ORIGINAL COST. Even at 17% finance charge there is no way a car price would jump an additional $18,000.
I called the Dealership and spoke to Sal and the minute I told him there was a problem his tone changed. He got anxious and told me I would have to speak with Nino who amazingly is not there today.
I financed my own car through HSBC four years ago and even with the financing, additional charges and higher interest rate -- I still left with a brand new car under $25,000. So how in the world can they justify a used car going from $12,993 to $30,765? There is no way.
I am taking the car back, cancelling the contract, inform Capital One not to release a check to them and take my business somewhere else. There is no way that an exciting experience such as buying your child her first car should turn into a nightmare. Shame on you!!!!
Maybe I shoud have checked the BBB site before I even called them...they have 66 complaints against them.
When I get to the car I notice the sticker says $10,998. I told the salesman about the price difference and he said we can discuss it later. WE get back to the showroom and he starts the paperwork and he writes down the $10,998 I correct him again on the price. Then he proceeds to tell me that if I did not use their in-house financing I would have to either put down $2,995 or the price of the car would go up. I had informed them before I got there that I was pre-approved by Captial One which has them as a dealer. He still told me that I would have to pay the higher price.
I did the math and since it was still within my budget I decided to go ahead. Worse mistake I made. The minute he mentioned about an additional price I should have left. So we did all the paperwork and after 3 hours I left with the car.
I got to work today and I reviewed the contract more carefully. For a car that started out at $12,993 they had financed it for 72 months and the total cost was $30,785. NEARLY 3 TIMES THE ORIGINAL COST. Even at 17% finance charge there is no way a car price would jump an additional $18,000.
I called the Dealership and spoke to Sal and the minute I told him there was a problem his tone changed. He got anxious and told me I would have to speak with Nino who amazingly is not there today.
I financed my own car through HSBC four years ago and even with the financing, additional charges and higher interest rate -- I still left with a brand new car under $25,000. So how in the world can they justify a used car going from $12,993 to $30,765? There is no way.
I am taking the car back, cancelling the contract, inform Capital One not to release a check to them and take my business somewhere else. There is no way that an exciting experience such as buying your child her first car should turn into a nightmare. Shame on you!!!!
Maybe I shoud have checked the BBB site before I even called them...they have 66 complaints against them.
4 Updates & Rebuttals
Cagedbird714
Belleville,New Jersey,
I got it right the first time
#2Author of original report
Tue, February 25, 2014
I reviewed contract. The final figures said the amount of the car was 16,895 they added a nice $2000 surcharge for a service plan that I did not need because the car was still under warranty. Also the financing was 17K and then some.
There is no way in hell that the finance charge even at 17% would be more than the car was worth. Don't you agree?
I sent all this information over to the Attorney General. That is major fraud.
Adolph
Homosassa,Florida,
USA
Anyone expecting a plesant experience at any car dealer.......
#3Consumer Comment
Fri, March 09, 2012
.......would either have been living in a cave or come from another planet.
.
Actually you just played into their hands. There are few instances more stressful than any dealings with a car dealer.
Flynrider
Phoenix,Arizona,
USA
Good luck with that.
#4Consumer Comment
Thu, March 08, 2012
" I got to work today and I reviewed the contract more carefully. "
The time to review a contract is BEFORE you sign it. After you sign it, you are bound by its terms. That's what a contract is. A binding agreement to do what is on the document you signed.
" I am taking the car back, cancelling the contract, inform Capital One not to release a check to them and take my business somewhere else. "
Good luck. Does your contract contain a clause that says you can "cancel" it when you later discover that you did not agree with the deal that you signed? That would be exceedingly rare to find in any contract. If you also signed a loan agreement, you cannot just tell Capital One not to pay. They also have a signed contract that instructs them to pay.
" There is no way that an exciting experience such as buying your child her first car should turn into a nightmare. "
It will always be a nightmare if you do not protect yourself in the negotiation. What you describe happens at car dealers across the country every day. It's how the industry works.
coast
USANow you can give us the real figures
#5Consumer Comment
Thu, March 08, 2012
You should have negotiated a lower price instead of permitting them to add 30%.
How much was financed? It was higher than $12993, right? $12993 financed at 17% (outrageous rate) for 72 months would be about $20800, not $30800. You would have had to agree to finance $19000 to end up paying $30800 under those terms. Now you can give us the real figures.
