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  • Report:  #1264584

Complaint Review: R&R moving & storage inc - n hollywood California

Reported By:
deb in oregon - brookings, Oregon, USA
Submitted:
Updated:

R&R moving & storage inc
6340 coldwater canyon ave n hollywood, 91606 California, USA
Phone:
8554174586
Web:
N/A
Categories:
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moving from southern california to southern oregon about a 14 hour drive, I thought I did my homework, but i was still taken for a ride.  I carefully asked many questions, thought i had all the answers but they were just to slick for me,

I dealt with a man named Eric Scott from United trcking out of florida, He assured me the price would be $5,773 for the move, He called me everyday for 2 weeks trying to get the deposit for the move, I finally gave him the $800 deposit and I never heard from him again, unless i initiated the call. 

When the moving truck arrived 2 hour late and with a different name on the truck only to find out that was the beginning of the nightmare.

the so called supervisor of the 3 men(Carlos) came in and looked at all that was to be move, which i had discussed with Eric Scott in great detail, down to the number and sizes of the boxes and each piece of furniture.  Carlos looked around for about a minute and decided that the cost of the move would be$ 9,096.00. I call that bait and switch!!

my mouth dropped to the floor and i said i was promised the original price. i was all packed and ready to go. what could i do, they had me over a barrell. Come to find out that Eric scott of united moving out of florida was just a broker and not the actual moving company and he had no idea what he was talking about.

After the sticker shock sunk in there was more to come. they had to break down everything in the house, but promised to put it back together in the new home. It took them 11 hours to do this process, and when they delivered to the new home what a disaster.

there were parts missing to every thing includong not being able to put my $5,000 dollar adjustable bed back together, they lost some of the parts. total incompetance was the story with this company. 2 weeks later and i still haven't goten my bed back to normal and half the shelves for my book cases are still missing!!! 



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