DO NOT USE "RUN LOCAL LOCKSMITH" for any services....they are a complete scam and rip-off.....they overcharged me on a recent bill for service over a week ago and I still have not been able to reach the manager to request a refund of the difference. I have left numerous voice mails and emails and to this day, no response.
The technician's ability was questionable as he had to come out to the house twice to fix the original problem. His work was shoddy, at best.
When I called the "local" number to get a business address (to eventually file a BBB complaint) they were EXTREMELY hesitant to give it to me, but when I said I needed to mail them a check, they gave me a PO Box in Peoria, IL. I have subsequently filed a BBB complaint against the company.
They state on their web site they are local, however, they appear to be just a national clearing house that contact questionable (probably not licensed!!) local locksmiths that essentially charge their own fees once they arrive at your house to perform the service, after they sucker you in with a "$29" locksmith fee.
Again, recommend you DO NOT USE "RUN LOCAL LOCKSMITH" for any services........
jennifer.moss38
New York,#2Consumer Comment
Tue, February 08, 2011
I called Run Local Locksmith for unbolting the main door of the house. My husband had taken it with him by mistake on his week long trip. The other set was at his office whose key in turn was inside the house. I was quite amazed to find the locksmith ask me to prove that this is my house before he begins to open the locks. Usually, it is the locksmiths who are expected to show their IDs or licenses only. Thankfully, I had the car papers as well as the driving license which proved the same. After opening the lock and taking he apologized for inconvenience and narrated the reasons for asking the same. It is good to see such professionalism by the company for enhanced security. Other companies shall also emulate the same and the customers shall cooperate as well.
Shirley
Bravoba,#3Consumer Comment
Tue, January 18, 2011
Run local locksmith are genuine and do not bother about what others say. This is an open field, and most of them are competitors. So I m again saying that ignore all those unrelevent comments. They are only competitors. So Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.
johnbowis
Traverse City,#4Consumer Comment
Mon, January 03, 2011
I must admit that I received help from a very unlikely source in the most crucial juncture of my life. I got trapped inside my car when it met with the accident. Central locking system got jammed. The people came rushing in but I could not move since leg was struck and it was bleeding. A person from the people who had gathered nearby called a locksmith, who opened the car door and rescued me from inside it. The doctor later told me that I had received a very timely help and more bleeding could have contributed to low blood pressure. The person who called the locksmith told me that the person was from Run Local Locksmith, who literally ran to save my life.
adam Hudson
Michigan,#5Consumer Comment
Tue, December 28, 2010
I have taken the services of a locksmith from the Run Local Locksmith Company in the recent past when I had some error in my bio-metric security system. Frankly, I did not believe that I can get it mended in so less a time! I was thinking that the whole day will be lost since the access door for the some of the employees did not open up and they were kept waiting outside until the door was opened by a special locksmith.
It is quite amazing that the internet resources carry all that trash opposing this company. I think there is some highly disgruntled source behind this vengeance filled conduct of making totally false and baseless complaints against the company.
Sandra Davis
United States of America#6Consumer Comment
Sat, December 25, 2010
I left my three year old kid in the room and went to the kitchen to take the food. Due to the force of wind, the door of the room got bolted automatically and my kid got locked up inside the room. The lock required the key to get unbolted from outside of the room and, to add to the problem, I got the key locked up inside the room as well.
Though I could see what my kid was up to from the window, I had to seek locksmith help. I found Run Local Locksmith while searching through the net and called them. Thinking that it might take them some time to come, I tried opening the window panes for reaching the door lock. To may astonishment, the locksmith was here within the next 15 minutes and he did not take more than 10 minutes to open the door. So, the problem was solved with a remarkable speed.
Paul Smith
Michigan,#7Consumer Comment
Thu, December 09, 2010
Let me be honest. When I called the locksmith from the Run Local Locksmith company, he was indeed there in the next 15 minutes. The person did take some time to rekey the door but I think it was due to his measured and careful approach. And, he was carrying his locksmith license as the proof his authenticity.
Paul Smith
Michigan,#8Consumer Comment
Wed, December 08, 2010
Let me be honest. When I called the locksmith from the Run Local Locksmith company, he was indeed there in the next 15 minutes. The person did take some time to rekey the door but I think it was due to his measured and careful approach. And, he was carrying his locksmith license as the proof his authenticity.
djg
south lyon,#9General Comment
Sat, November 27, 2010
the comments are killing me you all must work for this company its a call center with sub contractors working for them the low price is to catch your eye ounce they arrive good luck they make a percentage so yes they are going to charge a high price.ask a real locksmith a price for a lock out you will get one price not well its 29 to come out plus what ever he has to do to get you in if thats what you here hang up save your self some money.
Johanna Taylor
Sebring,#10Consumer Comment
Sat, November 27, 2010
What to say abt run local locksmith. They had save my life when i was locked in basement. They are the only persons who came as soon as possible. They had showed me there latest technology tools, which makes there work easy. They unlock my door and also repaired it again. They are very humble. Very cooperative and very intelligent too. I am very much sorry for them bcaz people talk rough abt them and my experience was opposite to the complaints. They are good and thats my opinion.
Aaron Rodgerss
Hutto,#11General Comment
Wed, November 17, 2010
I am totaly agree with comments. The team was so humble and wonderful in cooperation. They offer lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $15 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. They repair and replace all automobiles, cars, trucks or RV keys. They do emergency opening of doors and trunks. There locksmiths, specializing in, fast lock out services, replace or repair lost and broken keys, they do key cutting services for all makes and models on site. One of there technicians can and will come to you and get you back on the road. Need a transponder chip key or a high security vehicle key duplicated. Run local locksmiths will provide you with the best service at the best price.
James Canada
ON,#12General Comment
Wed, November 03, 2010
I agree with the services offered by Run local locksmith are great and worth the amount spend . They offer a variety of services at reasonable cost with a lot of efficiency and in specified time. They offer Lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $19 service fee for every customer visit they make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work. They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someones place then other charges are based on the services and type of installation. Now these charges as you said are too high are generally levied by any locksmith company. This is a reasonable and normal cost in keeping this consideration that the services are too great.
Johanna Taylor
Sebring,#13General Comment
Fri, October 15, 2010
I have heard that they are good in services and there technicians are very well experienced. If money is not much concern and you are looking for great services , professional services they are apt to serve you then .